Customer Service Ambassador for Amsterdam Suites

4 dagen geleden


Amsterdam, Nederland Eric Vökel Boutique Apartments - Amsterdam Suites Voltijd
About Eric Vökel Boutique Apartments

We offer boutique hotel apartments designed by Danish architect Eric Vökel, blending Nordic functionality and beauty with Mediterranean creativity.

Job Overview

As a Customer Service Ambassador for our Amsterdam Suites, you will be responsible for providing exceptional customer service on a daily basis. This includes phone etiquette, receptionist duties, clerical tasks, communication with guests, and ensuring a unique and stylish experience for our guests.

Responsibilities
  • Phone Etiquette and Receptionist Duties: Respond to guest inquiries, manage front desk operations, and handle reservations in a professional and efficient manner.
  • Clerical Tasks: Maintain accurate records, perform data entry, and ensure all administrative tasks are completed to a high standard.
  • Communication with Guests: Provide excellent customer service, respond to guest concerns, and ensure all queries are resolved promptly.
Requirements

To be successful as a Customer Service Ambassador, you will require:

  • Excellent Communication and Customer Service skills.
  • Experience in hospitality or customer-facing roles.
  • Able to multitask and work in a fast-paced environment.
  • Proficiency in multiple languages, especially English and Dutch (not a requirement but a plus).
  • Attention to detail and organizational skills.
  • Knowledge of reservation systems and basic computer skills.
Benefits and Salary

We offer a competitive salary, estimated at €28,000 - €32,000 per annum, depending on experience. Additionally, you will receive a range of benefits including:

  • A comprehensive training program to develop your skills and knowledge.
  • The opportunity to work in a dynamic and international environment.
  • A competitive salary package.
Why Choose Us?

At Eric Vökel Boutique Apartments, we pride ourselves on providing exceptional customer service and creating memorable experiences for our guests. As a Customer Service Ambassador, you will have the opportunity to make a real difference and contribute to the success of our team.


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