Client Success Operations Manager
3 weken geleden
Exceptional Client Success
We are seeking a Client Success Operations Manager to drive operational excellence and deliver exceptional client experiences. As a key member of our team, you will play a vital role in fostering strong relationships with our clients, ensuring seamless product delivery, and driving business growth.
Key Responsibilities:
- Client Relationship Management: Lead operational tasks to ensure the delivery of our products.
- Project Leadership: Coordinate cross-functional teams for client-specific and improvement projects.
- Stakeholder Engagement: Establish and maintain relationships with key operational stakeholders.
- Innovation and Optimization: Contribute to product development by identifying opportunities for optimization.
- Meeting Facilitation: Play a crucial role in client meetings to ensure client needs are met.
- Networking: Develop and maintain a network to enhance operational task management.
Qualifications and Skills:
- Professional Experience: At least 2 years of experience in account management or customer success.
- Communication Skills: Excellent ability to communicate and collaborate effectively.
- Language Proficiency: Fluency in Dutch and English, both written and spoken.
What We Offer:
- Competitive salary with a non-contributory pension
- Trainings from the Riverty Academy and individual training opportunities
- Flexible working arrangements
- Employee discounts
- Access to fresh fruit, Webinars, health checks, and 1-on-1 consultations
About Us:
We are a team of experts in 13 countries, building smarter, simpler, seamlessly connected ways to manage money. Our holistic solutions empower everyone to live their best financial lives.
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