Customer Service Representative

4 weken geleden

Maastricht, Limburg, Nederland Milliken and Company Voltijd

For our European customer service office, we are seeking a skilled professional to support our international clients.

As a Customer Service Representative, you will be responsible for order processing and providing administrative and sales support to our customer service and sales teams.

Key Responsibilities:

  • You will follow up on incoming orders for international brands in SAP and handle the process from start to finish.
  • You will support the customer service team in processing new material requests and creating new customer files.
  • You will provide product samples and technical data sheets to clients upon request and coordinate shipments.
  • You will maintain master data in SAP and generate sales reports.
  • You will support the sales team with administrative tasks related to customer complaints.
  • You will interface effectively with internal departments to obtain information about customer queries and orders.

Requirements:

  • A bachelor's or master's degree in sales, administration, languages, or a related field is preferred.
  • You must be able to take ownership of responsibilities and work closely with colleagues.
  • You should have a strong customer service orientation and organizational skills.
  • You should be able to apply a level-headed approach to stressful situations.
  • You should be fluent in English and have a working knowledge of French or German.
  • SAP knowledge is an asset.

What We Offer:

We offer a challenging job within a diverse team, based in Maastricht. You will be part of a leading international organization with strong financial health and a flexible working environment. We offer education and training, a competitive salary, and the potential for career growth. This is a temporary contract of 1 year, with the possibility of a permanent contract after a positive evaluation.

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