Customer Experience Coordinator

3 dagen geleden

Amsterdam, Noord-Holland, Nederland Juniper Networks Voltijd
About Juniper Networks

Juniper Networks is a place where disruptive thinking and innovation thrive. Our commitment to delivering a new network for the next decade is driven by the creativity and dedication of our people.

Job Overview

We are seeking an experienced Customer Service Specialist to join our team in Amsterdam, NL. As a key member of our Education and Training department, you will play a vital role in supporting customers, partners, and students.

Core Responsibilities:
  • Provide efficient administration for training & exam events, including logistical arrangements and communications.
  • Manage catering and training room bookings.
  • Follow up on purchase order reception, provide booking instructions, and invoice.
  • Create and deliver vouchers, and redeem training credits.
  • Process lab reservation requests.
  • On-board suppliers, raise purchase orders, and track expenses.
  • Track expenses & deferred revenue/carve out.
  • Respond to internal and external enquiries submitted to the Education and Training department.
  • Provide administrative support to leaders, notably extracting metrics & formatting reports.
Required Skills and Qualifications:
  • High school diploma or degree.
  • At least 5 years of experience in administrating and delivering educational & training services.
  • Good knowledge of sales & financial transaction processes.
  • Ability to complete training cycles (plan, create, coordinate, assign resources, and communicate).
  • Good working knowledge of training methods & educational services.
  • Excellent communication, customer service, planning, and organization skills.
  • Excellent level of attention to detail, able to prioritize effectively and work quickly and accurately.
  • Good working knowledge and experience of owning Learning Management Systems (LMS), Microsoft Office (particularly Excel and Outlook), Salesforce, and Procurement Tools.
  • Experience with virtual meeting platforms like Teams and Zoom.
  • Ability to work independently as well as part of a team.
  • An understanding of reporting requirements and experience in providing accurate data.
  • Financial awareness and a cost-saving approach to business.
Estimated Salary: €55,000 - €65,000 per year

This figure is based on industry standards and takes into account the location and job responsibilities. We offer a competitive salary and benefits package that reflects our commitment to attracting and retaining top talent.

  • Customer Experience Coordinator

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Motel One Amsterdam Voltijd

    At Motel One Amsterdam, we are seeking a highly skilled Customer Experience Coordinator to join our hotel operations team.Job Description:Key Responsibilities:Group Bookings and ManagementReview and process group bookings, overbookings, and options in accordance with hotel policies and procedures.Maintain accurate records of all group bookings, including...

  • Customer Experience Strategist

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Idean Voltijd

    About the RoleWe are seeking an experienced Customer Experience Strategist to join our team in Customer Transformation. This role is responsible for delivering customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop customer experience strategies that align with business objectivesLead cross-functional...

  • Customer Experience Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Aesop Voltijd

    Unlock Your Potential as a Customer Experience SpecialistWe are seeking an exceptional individual to join our team as a Customer Experience Specialist. This is a part-time role, approximately 25 hours per week, including weekends, with an on-site working pattern.About UsAesop is a global retail organisation dedicated to providing professional development and...

  • Customer Experience Manager

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Rituals is a company that believes in exceptional customer service.The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and location.About the RoleWe are seeking a Customer Experience Manager to lead the strategic direction of our Customer Relations platforms to support business objectives and enhance the customer...

  • Customer Experience Ambassador

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland H&M Group Voltijd

    At H&M Group, we're driven by a passion for fashion and a commitment to making a positive impact. Our brand DNA of Empowering, Brave, Friendly, and Fun is at the heart of everything we do.We're seeking an ambitious Sales Advisor to join our team as a Customer Experience Ambassador. In this role, you'll be responsible for delivering exceptional customer...

  • Customer Experience Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Customer Experience Manager to develop and maintain relationships with clients, provide customer service, and ensure customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and have a strong customer service background.Key Responsibilities:Develop and...

  • Customer Experience Ambassador

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland H&M Group Voltijd

    Job Title: Customer Experience AmbassadorAbout the Role:We're seeking a friendly and approachable Sales Advisor to join our team at H&M Group. As a Customer Experience Ambassador, you will play a vital role in enhancing the shopping experience for our customers.Key Responsibilities:• Provide high-level service to customers at every turn, from initiating...

  • Customer Experience Advocate

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    About the RoleWe're seeking a highly motivated and empathetic individual to join our team as a Customer Experience Advocate. As a key member of our customer care team, you will be responsible for providing exceptional support to our customers through various channels, including email and phone.In this role, you will work closely with our management team to...

  • Customer Experience Manager

    4 dagen geleden

    Amsterdam, Noord-Holland, Nederland Webfleet Solutions Voltijd

    About UsWebfleet Solutions is a fast-paced and innovative company that thrives in a dynamic international environment. We value our employees' commitment to excellence, teamwork, and adaptability.Salary & BenefitsThe annual salary for this role is estimated at €80,000 - €120,000 depending on experience, with additional benefits including up to 30 days of...

  • Customer Experience Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Laka Voltijd

    Unlock Your Potential as a Customer Experience Specialist at LakaWe're seeking an exceptional Customer Experience Specialist to join our team in the UK. As a key member of our CX function, you'll play a vital role in delivering an outstanding experience for our customers and helping us grow our brand internationally.In this exciting role, you'll be the first...

  • Customer Experience Strategist

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleAs a Customer Journey Expert at ING, you will play a key role in shaping the future of digital customer experiences. You will be responsible for designing and optimizing digital KYC customer interaction processes, improving customer satisfaction, and increasing the efficiency of our processes.Key ResponsibilitiesDevelop and implement a...

  • Customer Experience Specialist

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Page Personnel Voltijd

    Page Personnel is seeking a Customer Experience Specialist to join their team.About the Company:We are a well-established recruitment agency in the industry, recognized for our expertise and commitment to excellence. We pride ourselves on building long-lasting relationships with our clients and candidates, ensuring a personalized approach to every...

  • Customer Experience Host

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Anantara Voltijd

    About AnantaraWe are a luxury hotel brand that offers an unforgettable experience to our guests. As a Customer Experience Host, you will play a crucial role in ensuring that every guest has a wonderful stay with us.

  • Customer Experience Ambassador

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland citizenM Voltijd

    Job SummaryWe are seeking a highly skilled Customer Experience Ambassador to join our team at citizenM. As a key member of our Connect team, you will be responsible for delivering exceptional guest experiences across all touchpoints, from initial contact to post-stay follow-up. Your primary goal will be to build meaningful relationships with our guests,...

  • Customer Experience Specialist

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland Telio Management GmbH Voltijd

    About the RoleAs a Customer Experience Specialist, you will be part of the international service center of Telio Group, based in Amsterdam. Your mission is to deliver exceptional customer experiences through effective issue resolution, proactive communication, and continuous process improvement.Key Responsibilities:Act as the primary point of contact for...

  • Customer Experience Ambassador

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Casa Infante Voltijd

    Job Title: Customer Experience AmbassadorLocation: L'Antica Pizzeria da MicheleSalary: €25,000 - €35,000 per annumAbout Us: At L'Antica Pizzeria da Michele, we pride ourselves on delivering authentic Italian cuisine in a warm and welcoming atmosphere.Job Description:We are seeking dedicated individuals to join our team as Front of House Staff. As a key...

  • Senior Customer Experience Analyst

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Instapro Group Voltijd

    Job Title: Senior Customer Experience AnalystAbout the Role:We are seeking a highly skilled Senior Customer Experience Analyst to join our team at Instapro Group. As a key member of our operations team, you will play a pivotal role in enhancing customer satisfaction and operational productivity through data-driven insights.Key Responsibilities:- Analyze...

  • Customer Experience Specialist

    4 dagen geleden

    Amsterdam, Noord-Holland, Nederland Aesop Voltijd

    Aesop is a global retail organisation that offers professional development and advancement opportunities to complement career goals and aspirations.We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. As a certified B Corp, we are committed to building a more...

  • Customer Experience Specialist

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Page Personnel Voltijd

    Customer Care Officer Role OverviewAs a key member of our Page Personnel team, you will play a vital role in ensuring the satisfaction of our customers by providing exceptional support and maintaining high service standards. You will be the primary point of contact for our customers, resolving inquiries, offering tailored solutions, and contributing to the...

  • Customer Experience Strategist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    At ING, we're seeking a Customer Journey Expert to join our team. This role is ideal for individuals with experience in product management and customer journey development.About the RoleThe Customer Journey Expert will contribute to ING's mission of becoming a top-notch service provider for its customers. The expert will work closely with the Product Owner,...