Technical Field Service Specialist
11 uur geleden
As a Field Service Technician at Kardex, you will be responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations. Your primary goal will be to ensure timely completion of jobs according to set quality standards.
Key Responsibilities- Complete jobs efficiently and effectively, adhering to established quality standards.
- Provide customer training on technical products and systems, including operator, health and safety, and maintenance procedures.
- Identify and generate new business leads through proactive engagement with customers.
- Manage administrative tasks, including reporting, personal spare parts inventory, and other related duties.
- Offer remote diagnostics and troubleshooting services via phone or remote connection.
- Provide on-call service to customers, ensuring prompt resolution of technical issues.
- Perform PLC troubleshooting and diagnostics, as well as basic software troubleshooting.
- Deliver on-site training to customer support personnel on technical products and systems.
- Hold a degree or training in a relevant field, such as mechanics, electronics, or electrical engineering.
- Possess CompTIA A+ certification or equivalent experience.
- Have prior experience in field customer service, with a strong understanding of diagnostic methods.
- Be familiar with technical, mechanical, and electronic systems, as well as experience with interfacing and integrating mechatronic machines into software systems like warehouse management and ERP.
- Have experience with industrial communication protocols, such as Fieldbus and Ethernet.
- Be knowledgeable about onsite health and safety regulations and standards.
- Have good English language skills.
- Be proficient in electrical and electronic troubleshooting, as well as basic software programming.
- Logistics knowledge and experience are a plus.
- Be able to work at heights and have a valid car license.
As a Field Service Technician at Kardex, you will have the opportunity to work with cutting-edge technology and develop your skills in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Woerden, Utrecht, Nederland Kardex Voltijd{"title": "Service Coordinator", "description": "At Kardex, we are seeking a skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in the implementation of project management plans through the provision of project scheduling, monitoring, reporting, and forecasting. Your tasks will include planning preventive...