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Housekeeping Office Coordinator

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Anantara Voltijd

Job Summary

We are seeking an experienced and organized Administrative Assistant to join our Housekeeping team at Anantara. As an Administrative Assistant, you will provide critical support to our Assistant Housekeeping Executives and Housekeeping Executive in their administrative tasks.

Key Responsibilities

  • Manage the working hours and schedules of team members and outside labor, ensuring seamless operations.
  • Update and maintain accurate records of holidays, time-off, and team member availability.
  • Utilize the SAP system to place orders for supplies and equipment, ensuring timely delivery and minimizing costs.
  • Monitor and control linen usage, including purchasing, laundering, and replacement, to optimize efficiency and reduce waste.
  • Process charges related to housekeeping services billed to guest accounts, ensuring accuracy and timeliness.
  • Administer productivity reports to identify areas for improvement and optimize team efficiency.
  • Oversee the LQA audit process to ensure the housekeeping department meets or exceeds quality standards.
  • Manage daily attendance records, ensuring accurate sign-in and sign-out procedures.
  • Inventory, distribute, and maintain all linens used in the hotel or facility, ensuring quality and availability.
  • Monitor and control stock levels of housekeeping supplies, conducting regular inventory counts to prevent stockouts and overstocking.

Requirements

  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Experience in luxury hospitality is highly desirable, with a proven track record of delivering exceptional results in a fast-paced environment.
  • Ability to work flexible hours, including weekends and public holidays, to meet the needs of the business.
  • Proficiency in Excel and internal systems such as SAP and GoTickin, with the ability to learn new systems quickly.
  • Excellent communication skills, with the ability to communicate effectively with colleagues, guests, and external partners.
  • Fluency in English is essential, with Dutch language skills highly desirable.