Customer Support Specialist

5 dagen geleden


Maastricht Airport, Nederland Olympia Voltijd
Job Description

About Olympia

Olympia is a leading provider of aviation maintenance services, with a strong focus on delivering high-quality solutions to its customers. With a rich history dating back to 1988, the company has established itself as a trusted partner in the industry, committed to ensuring the safety and reliability of its customers' fleets.

Job Summary

We are seeking a highly skilled Customer Support Specialist to join our aeronautical customer support engineering team. As a key member of our team, you will be responsible for addressing customer inquiries regarding technical issues, providing prompt and effective solutions to both personal and business clients, and ensuring customer satisfaction and retention.

Key Responsibilities

  • Stay up-to-date with new regulations, maintenance requirements, and aircraft type-related maintenance instructions
  • Develop and maintain programs based on data analysis
  • Monitor the airworthiness status of aircraft and execute maintenance tasks
  • Analyze maintenance-related parameters to identify trends and areas for improvement

Requirements

  • Degree in aeronautical engineering or equivalent knowledge level by experience
  • Basic understanding of EASA legislation related to Part-M and Part-21 is an advantage
  • Experience with aircraft system and structural design is an advantage
  • Proficiency in Microsoft Office programs, CAD software, and database environments
  • Excellent English communication skills in writing and verbally

Benefits

  • Full-time employment with 40 hours per week
  • Competitive salary range €3000 - €3500 depending on education and experience
  • Good primary and secondary employment and working conditions
  • 25 leave and 13 ATV days per year
  • Annual profit sharing
  • Excellent pension scheme

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