Senior Supervisor, Product Support Specialist
2 weken geleden
We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls. The successful candidate will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base supported from one of our branches in Europe.
Key Responsibilities:- Provide technical and specification support to customers
- Support the full product range of water-based fire protection systems (sprinkler and watermist)
- Build and deliver trainings for customers and internal employees
- Provide design services and engineering of typical system solutions
- Provide advice and support projects by applying Tyco solutions according to international codes and standards
- Write technical letters/statements on customer requests for specific issues and solutions
- On request, provide field support for solving technical issues
- Customer-focused problem-solver, self-starter, and data and analytics driven by nature
- Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
- General knowledge of fire protection engineering principles (both sprinkler and watermist) and awareness of current industry trends
- Understanding and application of applicable standards such as NFPA 13/20/750 and EN 12845/14972
- Superior written and spoken English and German communication skills and excellent listening skills
- Strong, positive interpersonal skills and presentation skills
- Detail-oriented, particularly with respect to managing customer satisfaction
- Well-versed in MS Office Suite, including Word, Excel, and Outlook
- Proficient in the use of Sprink CAD and/or Auto CAD
- Salesforce.com and SAP experience is desirable
- Willing to travel internationally
- Willing to give training and customer-facing presentations
- Technical required experience: a bachelor's degree in general engineering or similar background through education or experience
- Good verbal and written command of English and German language
- Experience in CAD software
- Worked with designing and engineering in sprinkler and watermist systems
- Creation and understanding of piping layouts
- Facilitate hydraulic calculations
-
Senior Supervisor, Product Support Specialist
1 maand geleden
Enschede, Overijssel, Nederland Johnson Controls International VoltijdJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Johnson Controls International. As a Senior Supervisor, Product Support, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base supported from one of our...
-
Senior Supervisor, Product Support Specialist
2 weken geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob SummaryWe are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls. As a key member of our sales organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems to our customer base.Key ResponsibilitiesProvide...
-
Senior Supervisor, Product Support Specialist
3 weken geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob Summary:We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls. As a key member of our sales support organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base.Key...
-
Senior Supervisor, Product Support Specialist
1 maand geleden
Enschede, Overijssel, Nederland Johnson Controls International VoltijdJob Summary:We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls International. As a key member of our sales organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base.Key...
-
Senior Supervisor, Product Support Specialist
4 weken geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob Summary:We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls. As a key member of our sales support organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems to our customer base.Key...
-
Senior Supervisor, Product Support Specialist
2 maanden geleden
Enschede, Overijssel, Nederland Johnson Controls International VoltijdJob Summary:We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls International. As a key member of our sales organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems to our customer base.Key...
-
Senior Supervisor, Product Support Specialist
3 weken geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob Summary:We are seeking a highly skilled Senior Supervisor, Product Support to join our team at Johnson Controls. As a key member of our sales support organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base.Key...
-
Senior Supervisor, Product Support Specialist
1 maand geleden
Enschede, Overijssel, Nederland Johnson Controls International VoltijdJob SummaryWe are seeking a highly skilled and experienced Senior Supervisor, Product Support to join our team at Johnson Controls International. As a key member of our sales organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base...
-
Senior Product Support Specialist
1 week geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob Summary:As a Senior Supervisor, Product Support, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base supported from one of our branches in Europe. You will be in direct contact with customers and/or via first-line customer support in Tyco...
-
Senior Product Support Specialist
6 dagen geleden
Enschede, Overijssel, Nederland Johnson Controls VoltijdJob Summary:As a Senior Supervisor, Product Support, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems for our customer base supported from one of our branches in Europe. You will be in direct contact with customers and/or via first line customer support in Tyco...
-
Senior Global Product Support Specialist
1 maand geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You\u0027ll Be A Part OfThe Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer\u0027s lifecycle with Lam. We drive performance, productivity, safety, and quality of customer installed base performance and provide service and lifecycle solutions for their most critical equipment and...
-
Senior Global Product Support Specialist
1 week geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe RoleLam Research is seeking a highly skilled Senior Global Product Support Engineer to join our Customer Support Business Group. In this role, you will be responsible for providing technical leadership and support to our customers and internal teams.Key ResponsibilitiesSupport customers with complex technical issues related to our products.Collaborate...
-
Senior Global Product Support Specialist
4 weken geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You\u0027ll Be A Part OfLam Research\u0027s Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer\u0027s lifecycle. Our team focuses on driving performance, productivity, safety, and quality of customers\u0027 installed base performance, and delivering service and lifecycle solutions for...
-
Senior Global Product Support Specialist
3 weken geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You\u0027ll Be A Part OfLam Research\u0027s Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer\u0027s lifecycle. Our team focuses on driving performance, productivity, safety, and quality of customers\u0027 installed base performance, and delivering service and lifecycle solutions for...
-
Senior Global Product Support Specialist
2 weken geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You\u0027ll Be A Part OfLam Research\u0027s Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer\u0027s lifecycle. Our team focuses on driving performance, productivity, safety, and quality of customers\u0027 installed base performance, and delivering service and lifecycle solutions for...
-
Senior Global Product Support Specialist
4 weken geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You\u0027ll Be A Part OfLam Research\u0027s Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer\u0027s lifecycle. We drive performance, productivity, safety, and quality of customers\u0027 installed base performance and deliver service and lifecycle solutions for their most critical...
-
Senior Global Product Support Specialist
2 weken geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe Group You'll Be A Part OfLam Research's Customer Support Business Group is dedicated to delivering exceptional customer support throughout the customer lifecycle. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.What...
-
Senior Technical Support Specialist
2 maanden geleden
Enschede, Overijssel, Nederland Johnson Controls International VoltijdJob SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Johnson Controls International. As a key member of our sales organization, you will be responsible for providing technical sales support, training, and design applications of specific water-based fire protection systems to our customer base.The ideal candidate...
-
Product Specialist
1 week geleden
Enschede, Overijssel, Nederland Movella VoltijdAbout the RoleMovella is a leading provider of sensors, software, and analytics that enable the digitization of movement. As a Product Specialist in Health and Sports, you will be responsible for providing technical support to our customers and presenting our products to potential customers. You will work closely with our Account Executives and worldwide...
-
Senior Global Product Support Specialist
5 dagen geleden
Enschede, Overijssel, Nederland Lam Research VoltijdThe RoleLam Research is seeking a highly skilled Product Support Engineer to join our Global Support team. As a Product Support Engineer, you will be responsible for providing technical support to our customers and internal teams, ensuring that our products are used effectively and efficiently.Key ResponsibilitiesProvide technical support to customers and...