Live-Service Game Master
2 weken geleden
Job Title: Live-Service Game Master
Job Summary:
We are seeking a highly skilled Live-Service Game Master to join our team at Pearl Abyss Europe. As a Live-Service Game Master, you will be responsible for monitoring the game's live-service, handling day-to-day tasks, and interacting with players to ensure a seamless gaming experience.
Key Responsibilities:
- Monitor the game's live-service and handle day-to-day tasks
- Assist with server maintenance and content updates
- Report on live-service issues and player feedback
- Respond to live game issues and create notices as needed
- Assist in creating and executing in-game events
- Work closely with live-ops specialists, customer support, and community managers to improve the game
- Stay up-to-date on the latest game updates to support the player base
- Investigate and document game exploits, bugs, and technical issues
Requirements:
- Native level of English
- Bachelor's degree or equivalent work experience
- Minimum 2 years of work experience in the video game industry, especially in CS, QA, live-ops community management, or related field
- Extensive knowledge and gameplay experience of MMORPG
- Prior experience interacting with gaming communities
- Technical knowledge of online game live service
- Strong customer service ethic and great inter-personal communication skills
- Creativity, curiosity, and a willingness to learn and grow
- Professional and mature demeanor along with strong time-management and organization skills
Preferred Qualifications:
- Avid Black Desert Online player
- Project management experience or related certificates
- Graphic design or video production/editing skills
- Proficiency in Korean
Benefits:
- Competitive salary
- 25 days of Paid Leave
- Public Transport Expenses Coverage - maximum €400/month
- Lifestyle Wallet - Gift Cards worth €150/month
- Personal and Professional Growth Wallet - €1,200/year
- Monthly Health Care Allowance - €100/month
- Special Benefits for birthdays and summer- and winter holidays - €600/year
- Sponsored Lunch in the office
- Free Snacks and Refreshments
- Free medical check-up
- Healthy Lifestyle Support: gym memberships, e-bike leasing, therapy sessions
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