Technical Support Specialist

3 dagen geleden

Amsterdam, Noord-Holland, Nederland Adyen Voltijd

About Adyen

At Adyen, we're on a mission to empower businesses to achieve their ambitions faster. As a Technical Support Engineer, you'll be part of a dynamic team that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft.

Your Role

You'll operate as the first point of contact for Adyen's merchants across the globe, working closely with teams across the company to deliver innovative and ethical solutions. Your work will have a direct impact on our merchants' ability to take payments and grow their business.

Key Responsibilities

  • Be a key source of knowledge on the Adyen platform and APIs, as well as industry-standard integration methods and best practices.
  • Manage the full lifecycle of merchants, from integration to expansion and operational excellence.
  • Advise merchants on the best implementation practices and address specific issues.

What We're Looking For

  • You'll have strong written and verbal communication skills in English, with a customer-centric approach to every interaction.
  • You'll be innovative, have strong problem-solving capabilities, and be able to adapt to new processes and procedures quickly.
  • You'll have affinity with internet technologies and knowledge of technical processes.
  • You'll be self-driven, flexible, and able to maintain high levels of productivity with minimal supervision.

Join Our Team

As a Technical Support Engineer at Adyen, you'll be part of a diverse and international team that thrives on shared success. We're a 24/7 business, operating across time zones using a follow-the-sun principle. If you're passionate about delivering exceptional customer service and have a strong technical background, we'd love to hear from you.

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