Customer Service Representative

4 dagen geleden


Amsterdam, Noord-Holland, Nederland H&M Group Voltijd
About & Other Stories

& Other Stories is a fashion brand that offers a wide range of stylish and affordable clothing, shoes, bags, accessories, jewelry, lingerie, beauty products, and ready-to-wear items. Our creative teams in Paris, Los Angeles, and Stockholm design diversified fashion collectives with great attention to detail and quality.

Job Description

As a Sales Advisor at & Other Stories, you will be the first point of contact for our customers, providing exceptional customer service and styling expertise. You will work closely with the store team to create an engaging and personalized shopping experience for our customers.

Responsibilities:
  • Provide excellent customer service to maximize sales on the sales floor, in the fitting rooms, and at the cash desk.
  • Awareness of the stores' goals and sales figures, as well as being familiar with applicable procedures and guidelines.
  • Actively work with garments, ensuring our high standards are always maintained.
  • Knowledge about garments/fabrics and garment care.
  • Process customer transactions at the cash desk.
  • Receive and process deliveries.
  • Help prepare season sales and regular seasonal campaigns.
  • Follow store routines, policies, and guidelines to assist in loss prevention and safety in the store.
  • Work well in the team and actively support colleagues.
Qualifications

To be successful in this role, you should have a passion for fashion, excellent communication skills, and a strong ability to multitask. Experience from cash register routines is preferable, but your willingness to learn and grow with us is most important.

Benefits

We offer a competitive salary of €45,000 per year, plus benefits including employee discounts across all H&M Group brands, uniform allowance, paid vacation, and development opportunities.



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