Huidige banen gerelateerd aan Technical Support Specialist - Woerden, Utrecht - Kardex
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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IT Support Specialist
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Woerden, Utrecht, Nederland Flex VoltijdJob SummaryMotion Controls international (MCi), a Flex company, is the global market leader in mirror glass and power-folding actuators. Currently, MCi is expanding its product portfolio to other Automotive actuation solutions such as Active Aerodynamics & Motor cooling management.The IT Support Specialist will be based in Woerden, NL. This role is open for...
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IT Support Specialist
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Woerden, Utrecht, Nederland WR Solliciteren VoltijdWat ga je doen als IT Support Specialist bij WR Solliciteren?We zoeken een IT Support Specialist die zich kan inzetten voor onze klanten en ons bedrijf. Als IT Support Specialist ben je verantwoordelijk voor het beantwoorden van dagelijkse IT-vragen van collega's, het schakelen met IT-leveranciers en het waarborgen van de werking van de IT-infrastructuur.Wat...
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Technical Support Specialist
2 maanden geleden
At Kardex, we are seeking a skilled Technical Support Representative to provide post-sale technical customer service to business or end-consumer customers via phone, online chat, or text.
Your Key Responsibilities- Respond to a high volume of low complexity technical inquiries, including equipment or software installation/activation/troubleshooting, and provide technical product specifications & information on compatibility with other products.
- Provide responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Recommend alternative products or services (e.g., warranties) as part of customer issue resolution.
- Experience in field customer service.
- Familiarity with diagnostic methods.
- Basic computer skills.
- Technical / mechanical / electronic experience.
- Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP.
- Experience in industrial communication (Field bus, Ethernet, etc.).
- Experience with onsite health and safety regulations & standards.
- Good knowledge of English.
- German/other languages are valued.
- PLC troubleshooting.
- Logistics knowledge/ experience is a plus.
