Customer Succes Supervisor
1 week geleden
Bij Picnic zijn wij op zoek naar een Customer Succes Supervisor om onze klantenservice te ondersteunen. Als Customer Succes Supervisor ben je verantwoordelijk voor het dagelijks draaiende houden van de Customer Succes operatie. Je zorgt ervoor dat onze klanten tevreden zijn en dat onze processen soepel verlopen.
Verantwoordelijkheden- Je bent verantwoordelijk voor het beheer van de Customer Succes operatie
- Je zorgt ervoor dat onze klanten tevreden zijn
- Je ondersteunt onze klantenservice agents bij het oplossen van klachten
- Je bent verantwoordelijk voor het opstellen van processen en procedures
- HBO werk- en denkniveau
- Minimaal 4 dagen per week beschikbaar
- Flexibel qua werktijden
- Spreekt en schrijft foutloos Nederlands en Engels
- Marktconform salaris
- 25 vakantiedagen
- Reiskostenvergoeding
- We gaan direct sparen voor je pensioen
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Customer Succes Supervisor
1 week geleden
Amsterdam, Noord-Holland, Nederland Picnic VoltijdOverzicht van de rolAls Customer Succes Supervisor bij Picnic ben je verantwoordelijk voor het dagelijks draaiende houden van de Customer Succes operatie. Je zorgt ervoor dat de operatie soepel verloopt en dat de klantenservice agents goed worden begeleid en gemotiveerd. Je bent leidinggevend en coacht de agents op ontwikkelingsdoelen en voert...
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Customer Succes Supervisor
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Amsterdam, Noord-Holland, Nederland Picnic VoltijdRol Beschrijving Als Customer Succes Supervisor bij Picnic ben je verantwoordelijk voor het dagelijks draaiende houden van de Customer Succes operatie. Je zorgt ervoor dat de operatie soepel verloopt en dat de klant tevreden is. Je bent leidinggevend voor een team van ca. 15 tot 20 klantenservice agents en coacht hen op ontwikkelingsdoelen en voert...
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Customer Succes Supervisor
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Amsterdam, Noord-Holland, Nederland Picnic VoltijdOverzichtelijke OperatieAls Customer Succes Supervisor bij Picnic zorg je ervoor dat de dagelijkse operatie van de klantenservice soepel verloopt. Je bent verantwoordelijk voor het overzicht houden van alle processen en zorgt ervoor dat de operatie als een geoliede machine loopt.Leidinggevende RolJe hebt de leiding over een team van ca. 15 tot 20...
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