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Dynamic CRM Implementation Specialist

1 maand geleden


Amsterdam, Noord-Holland, Nederland Avanade Voltijd

About Us

Avanade is a Microsoft's Global Alliance Partner of the Year, with a strong focus on delivering innovative Dynamics 365 solutions to our clients.

Role Overview

We are seeking a highly skilled Business Analyst to join our team as a Dynamic CRM Implementation Specialist. The ideal candidate will have experience in implementing CRM solutions within the Dynamics 365 ecosystem and a passion for staying up-to-date with the latest technological advancements.

Key Responsibilities:

  • Implementing CRM solutions using Microsoft Dynamics 365 Customer Engagement
  • Collaborating with cross-functional teams to deliver large-scale projects
  • Defining test plans, scenarios, and test cases
  • Maintaining alignment between client needs and deployed CRM solutions
  • Providing user training and workshops to gather and analyze client requirements

Requirements

To be successful in this role, you should have:

  • Proficiency in key functionalities of Microsoft Dynamics 365 Customer Engagement
  • Expertise in functional areas such as Sales, Marketing, and Customer Service
  • A proactive approach to learning and knowledge sharing
  • An excellent communication skills and the ability to work efficiently in an international environment
  • Holding or pursuing MB200, MB210, or MB220 certifications

What We Offer

As a Dynamic CRM Implementation Specialist at Avanade, you can expect:

  • A minimum of 80 hours per year for training and paid certifications
  • Real-time access to technical and skilled resources globally
  • Dedicated career advisor to encourage your growth
  • Engaged and helpful coworkers genuinely interested in you

Estimated Salary: $80,000 - $120,000 per year

This estimate is based on the job requirements, industry standards, and location. Please note that salaries may vary depending on individual factors.