Technical Support Specialist

1 week geleden

Amsterdam, Noord-Holland, Nederland Adyen Voltijd

About Adyen

At Adyen, we're a financial technology platform that helps businesses achieve their ambitions faster. We provide payments, data, and financial products in a single solution, making us the platform of choice for customers like Meta, Uber, H&M, and Microsoft.

Technical Support Engineer Role

You'll be the first point of contact for Adyen's merchants across the globe, working closely with teams across the company to ensure seamless support. Your work will have a direct impact on our merchants' ability to take payments and grow their business.

Key Responsibilities

  • Be a key source of knowledge on the Adyen platform and APIs, as well as industry-standard integration methods and best practices.
  • Manage the full lifecycle of merchants, from integration to expansion and operational excellence.
  • Advise merchants on the best implementation practices and address specific issues.

Requirements

  • Strong written and verbal communication skills in English.
  • Innovative problem-solving capabilities and ability to adapt to new processes and procedures quickly.
  • Knowledge of internet technologies and technical processes.
  • Self-driven, flexible, and able to maintain high levels of productivity with minimal supervision.
  • Ability to make quick informed decisions under pressure and prioritize appropriately.

What We Offer

At Adyen, we create an environment with opportunities for our people to succeed, backed by a culture and support to ensure they are enabled to truly own their careers. We're motivated individuals who tackle unique technical challenges at scale and solve them as a team.

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