Customer Support Associate

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

About the Job
Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a dynamic and fast-paced environment? As a Support Professional at Undutchables, you will play a crucial role in turning our customers into loyal fans. Your primary responsibility will be to provide top-notch service to our clients through phone, email, and chat support. You will be the face of our company, and your excellent communication skills and problem-solving abilities will make all the difference.

  • Key Responsibilities
  • You will provide personalized support to our customers, addressing their queries and concerns in a timely and efficient manner.
  • You will work closely with your colleagues to ensure seamless communication and collaboration.
  • You will be responsible for advising customers on the best product choices, sizes, and styles to meet their needs.
  • You will be proactive in identifying solutions to complex problems and escalating issues when necessary.
  • Requirements
  • You must be fluent in both German and Dutch.
  • You must have a passion for delivering exceptional customer service and personal contact.
  • You must have a good understanding of men's fashion and styling.
  • You must have a minimum of 2 years of experience in Customer Care.
  • You must be proactive, enthusiastic, and positive, with a strong sense of empathy and problem-solving skills.
  • You must feel comfortable working in a fast-changing and dynamic environment.
  • You must be eager to take customer service to the next level and contribute to the growth of our company.

Benefits
As a Support Professional at Undutchables, you will enjoy a range of benefits, including a competitive salary, opportunities for professional growth and development, and a dynamic and collaborative work environment. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply today


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