Technical Services Manager
3 weken geleden
Markem-Imaje, a world-renowned manufacturer of product identification and traceability solutions, is seeking a highly skilled Technical Services Manager to join their team. As a key member of the organization, you will be responsible for leading a team of Field Service Engineers across the Netherlands and Belgium, ensuring exceptional service delivery to customers.
Key Responsibilities:- Manage and motivate a team of Field Service Engineers to achieve exceptional service delivery.
- Collaborate with the local sales organization to ensure seamless communication and service delivery.
- Develop and implement action plans to improve service quality and efficiency.
- Build strong relationships with key customers and stakeholders.
- Perform people management and performance monitoring.
- At least 2-3 years of experience in a similar role, managing a technical team or service delivery.
- Strong communication and interpersonal skills.
- Exceptional organizational and team management skills.
- Experience with SAP or similar ERP systems is a plus.
- Excellent English and Dutch language skills.
- Growth opportunities within a dynamic international environment.
- Company car.
- Annual performance-based pay reviews.
- Yearly bonus scheme.
- Pension scheme.
- Employee assistance program.
- Long service awards.
- Flexible work arrangements.
- Recruitment referral bonus.
- Regular employee recognition.
- Collaborative entrepreneurial spirit.
- Winning through customers.
- High ethical standards, openness, and trust.
- Expectations for results.
- Respect and value people.
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