Technical Services Manager

3 weken geleden


Amsterdam, Noord-Holland, Nederland Dover Corporation Voltijd
About the Role

We are seeking a highly skilled Technical Services Manager to join our team in Amsterdam. As a key member of our service delivery team, you will be responsible for leading a team of 11 Field Service Engineers across the Netherlands and Belgium.

Key Responsibilities
  • Manage a team of Field Service Engineers to ensure exceptional customer service and technical support.
  • Collaborate with the local sales organization to ensure seamless communication and service delivery.
  • Develop and implement action plans to improve service quality and efficiency.
  • Build strong relationships with key customers and stakeholders.
  • Perform people management and performance monitoring.
Requirements
  • At least 2-3 years' experience in a similar role, managing a technical team or service delivery.
  • Strong communication and organizational skills, with the ability to work closely with sales management.
  • Exceptional leadership and team management skills, with a focus on technical skills and administrative tasks.
  • Excellent Dutch and English language skills are a must.
What We Offer
  • Growth opportunities within an international environment.
  • Company car.
  • Annual performance-based pay reviews.
  • Yearly bonus scheme.
  • Pension scheme.
  • 2 months probationary period.
  • Employee assistance program (helpline).
  • Long service awards.
  • WFH options (at least 2/3 days per week onsite).
  • Recruitment referral bonus.
  • Regular employee recognition.
  • Smart casual dress code.
Our Values
  • Collaborative entrepreneurial spirit.
  • Winning through customers.
  • High ethical standards, openness, and trust.
  • Expectations for results.
  • Respect and value people.

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