Implementation Manager
1 week geleden
We're seeking an experienced Implementation Manager to join our Delivery team at Fourthline. As a key member of our team, you will be responsible for managing project implementations and technical account management for our customers. Your primary focus will be to take ownership of some of Fourthline's most important customers, ensuring timely delivery of integrated products and exceptional technical support.
Key Responsibilities- Manage project implementations and technical account management for customers
- Take ownership of key customer relationships and ensure timely delivery of integrated products
- Provide exceptional technical support to customers
- Collaborate with cross-functional teams to navigate complex projects and technical challenges
- Drive process/project improvement initiatives aligned with the team's objectives
- Minimum 7 years of experience in technical implementation projects as an implementation manager, technical consultant, or technical project manager
- Minimum a Master's degree from a renowned technical university
- Strong analytical and problem-solving skills
- Familiarity with agile and waterfall project management methodologies
- Excellent written and verbal communication, interpersonal, and leadership abilities
- Experience in the fintech industry or related sectors
- Strong experience with customer-facing integration projects within a company
- Proven track record in coaching more junior team members
The Delivery team at Fourthline is at the forefront of fighting financial crime together with our customers. As an Implementation Manager, you will be part of a dynamic team that ensures our customers receive a smooth integration and technical queries are resolved efficiently.
What We Offer- 50/50 hybrid working model
- Remote work enablement and work from home allowance
- 25 days of holidays to relax
- Offices in Amsterdam and Barcelona with over 50 different nationalities
- Workplace Experience Group to enhance the employee experience in wellbeing, CSR, and D&I
- Open Up – our partner in mental health support
- Career growth opportunities
- Free coffee, drinks, fruit & snacks always available
- Subsidized warm lunch
- Fourthline swag
- Additional local benefits – these vary per country
- Friday fun: Drinks in our very own bar, Arcade game nights, and sports activities
We believe diversity enriches our culture and inspires you to do your best work. We value your unique talents and perspectives, welcoming them into a safe and inclusive working environment, to ultimately deliver the best products to our customers and society.
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