German Speaking Customer Service Agent
3 weken geleden
Are you passionate about delivering exceptional customer service and fluent in German? We're looking for a talented individual to join our team as a Customer Service Agent in Amsterdam.
About the RoleAs a Customer Service Agent, you will be the primary point of contact for our German-speaking customers, providing assistance through phone and email. You will work closely with our team to resolve customer inquiries and issues in a timely and professional manner.
Responsibilities- Provide exceptional customer service to German-speaking customers via phone and email
- Resolve customer inquiries and issues in a timely and professional manner
- Work closely with the team to ensure seamless customer service delivery
- Participate in ongoing training and development to improve customer service skills
- Fluency in German (spoken and written)
- Minimum MBO level 4 or equivalent ability
- Availability to work 24 hours per week
- A competitive hourly wage of €14 - €15
- Travel expenses for public transportation reimbursed
- Hybrid working arrangement
- Ongoing training and development opportunities
We're a dynamic and innovative online bank that's redefining customer service. If you're passionate about delivering exceptional customer service and fluent in German, we'd love to hear from you
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