German Speaking Customer Service Agent

3 weken geleden


Amsterdam, Noord-Holland, Nederland YoungCapital Voltijd
Customer Service Agent - German Language

Are you passionate about delivering exceptional customer service and fluent in German? We're looking for a talented individual to join our team as a Customer Service Agent in Amsterdam.

About the Role

As a Customer Service Agent, you will be the primary point of contact for our German-speaking customers, providing assistance through phone and email. You will work closely with our team to resolve customer inquiries and issues in a timely and professional manner.

Responsibilities
  • Provide exceptional customer service to German-speaking customers via phone and email
  • Resolve customer inquiries and issues in a timely and professional manner
  • Work closely with the team to ensure seamless customer service delivery
  • Participate in ongoing training and development to improve customer service skills
Requirements
  • Fluency in German (spoken and written)
  • Minimum MBO level 4 or equivalent ability
  • Availability to work 24 hours per week
What We Offer
  • A competitive hourly wage of €14 - €15
  • Travel expenses for public transportation reimbursed
  • Hybrid working arrangement
  • Ongoing training and development opportunities

We're a dynamic and innovative online bank that's redefining customer service. If you're passionate about delivering exceptional customer service and fluent in German, we'd love to hear from you


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