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Housekeeping Office Coordinator

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Anantara Voltijd

Job Title: Housekeeping Office Coordinator

We are seeking a highly organized and detail-oriented individual to join our Housekeeping team as an Office Coordinator. In this role, you will provide administrative support to our Assistant Housekeeping Executives and Housekeeping Executive, ensuring the smooth operation of the Housekeeping department.

Key Responsibilities:

  • Manage the working hours and schedules of team members and outside labor, ensuring accurate and up-to-date records.
  • Update and maintain the Housekeeping schedule, including holidays and time-off requests.
  • Use the SAP system to place orders for supplies and equipment, ensuring timely delivery and efficient use of resources.
  • Monitor and control linen usage, including purchasing, laundering, and replacement, to optimize costs and efficiency.
  • Process charges related to housekeeping services billed to guest accounts, ensuring accuracy and timeliness.
  • Administer productivity reports to monitor and improve the efficiency and effectiveness of the Housekeeping team.
  • Oversee the LQA audit process to ensure the Housekeeping department meets or exceeds quality standards.
  • Manage daily attendance records, ensuring accurate sign-in and sign-out procedures.
  • Inventory, distribute, and maintain all linens used in the hotel or facility.
  • Monitor and control the stock of housekeeping supplies, conducting monthly inventory counts.

Requirements:

  • Friendly and punctual demeanor.
  • Stress-resistant and organized individual.
  • Experience in luxury hospitality is a plus.
  • Ability to work flexible hours, including weekends and public holidays.
  • Proficiency in Excel and internal systems such as SAP and GoTickin.
  • Excellent communication skills and proficiency in the English language, Dutch is a plus.