Customer Service Team Member
6 dagen geleden
We are seeking a highly skilled Customer Service Team Member to join our dynamic team at Undutchables. This role will involve providing exceptional support to customers from the DACH region, ensuring their laboratory equipment needs are met promptly and efficiently.
About the JobThe successful candidate will be responsible for managing service requests, coordinating with engineers, and processing orders. Strong communication and organizational skills are essential for this position, as well as proficiency in German and English languages. Previous experience in a customer service or logistics role is advantageous, but not mandatory.
Key Responsibilities- Respond to customer service requests in a timely and professional manner.
- Coordinate service visits and arrange necessary logistics.
- Verify and process new orders, collaborating with the sales team and customers.
- Degree in Business Administration, Logistics, or related field preferred.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- 100% office-based role with occasional travel to customer sites and company events.
- Travel costs fully reimbursed.
- Informal corporate culture with room for personal initiative and ideas.
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