Senior Customer Success Manager

7 dagen geleden

Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

About the Role

We are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients. You will work closely with our clients to understand their business needs and develop strategies to meet those needs.

Key Responsibilities

  • Manage all customer processes, including onboarding, planning, training, and project management.
  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  • Identify commercial opportunities and develop strategies to capitalize on them.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Stay up-to-date with industry trends and best practices to continuously improve our services.

Requirements

  • Master's degree in a relevant field, such as Business Information Technology or Business Information Management.
  • 8+ years of relevant work experience in IT, preferably in a customer-facing role.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and develop strategies to capitalize on them.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

  • Senior Customer Succes Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland TBAuctions Voltijd

    Senior Customer Succes ManagerWe zoeken een ervaren Senior Customer Succes Manager om onze top 10 opdrachtgevers te ondersteunen in hun veilingproces. Als Senior Customer Succes Manager ben je verantwoordelijk voor het bouwen van sterke, langdurige relaties met onze opdrachtgevers en het optimaliseren van het veilingproces.VerantwoordelijkhedenJe neemt op...

  • Senior Customer Success Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Senior Customer Success Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Senior Customer Success Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding, planning, training,...

  • Senior Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Senior Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Senior Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a key member of our Market Team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesManage all customer processes, including...

  • Senior Customer Success Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create qualitatively better software.Job SummaryWe are seeking a Senior Customer Success Manager...

  • Senior Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Customer Success Manager

    19 uur geleden

    Amsterdam, Noord-Holland, Nederland Palo Alto Networks Voltijd

    Job SummaryWe are seeking a highly skilled Customer Success Manager to lead our internationally dispersed team of Customer Success Managers. As a key member of our Customer Success organization, you will be responsible for managing strategic and enterprise accounts, driving growth and adoption of our technology, and boosting renewals and strategic...

  • Senior Customer Success Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...

  • Customer Success Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. We believe in making the world a better place by helping developers and organizations create high-quality software. To achieve this, we continuously improve and expand our Software...

  • Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create high-quality software. To achieve this, we continuously improve and expand our Software...

  • Customer Success Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create qualitatively better software.Job SummaryWe are seeking a Senior Customer Success Manager...

  • Senior Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    Job DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create qualitatively better software.Our TeamWe are a team of passionate professionals who are...

  • Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Mollie Voltijd

    Customer Success ManagerAt Mollie, we're seeking a highly driven and ambitious Customer Success Manager to join our Customer Success Management team. As a key member of our team, you'll play a crucial role in accelerating the growth of our existing customer base.Our mission is to facilitate our customers' success through proactive support and oversight. We...

  • Senior Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Software Improvement Group Voltijd

    About the RoleWe are seeking a Senior Customer Success Manager to join our team at Software Improvement Group. As a key member of our Market Team, you will be responsible for servicing a portfolio of customers and extending the portfolio. You will keep the client-centric overview of all activities around a specific customer and support the customers' needs...

  • Senior Customer Succes Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland TBAuctions Voltijd

    Wij zoeken een Senior Customer Succes ManagerWij zijn op zoek naar een ervaren klantgerichte leider die onze top 10 opdrachtgevers kan ondersteunen bij het optimaliseren van het veilingproces en het oplossen van uitdagingen.Je taken:Je neemt op regelmatige basis contact op met onze opdrachtgevers om hun tevredenheid te evalueren en eventuele problemen aan te...

  • Senior Customer Success Architect

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Amplitude Voltijd

    About AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude helps businesses gain valuable insights into customer behavior and make data-driven...

  • Customer Success Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Customer Success Manager Job DescriptionThe role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.Key Responsibilities:Oversee the...