Customer Success Director

13 uur geleden


Arnhem, Gelderland, Nederland SPACEWELL Voltijd

At Spacewell, we're seeking a skilled Customer Success Leader to drive growth and retention in our SaaS-based workplace management solutions.

The ideal candidate will lead a dynamic team of professionals, guiding them in implementing successful customer strategies that enhance productivity and well-being. This role requires a deep understanding of the SaaS product, excellent communication skills, and a customer-centric mindset.

We offer a competitive salary (€70,000 - €90,000 per year) and fringe benefits, including a lease car, 28 holidays, and a homeworking allowance of €50,- net a month. Our flexible work hours and remote working possibilities ensure a great work-life balance.

You will be responsible for:

  • Leading and guiding team members to ensure clarity in responsibilities and task prioritization
  • Providing real-world experience in Customer Success function implementation and offering guidance to the team
  • Cultivating strong relationships with key accounts, understanding their unique business success factors
  • Developing an in-depth understanding of the Spacewell SaaS product and its features
  • Addressing technical inquiries, providing demos, and guiding customers in maximizing their value from the product

To succeed in this role, you'll need multiple years of experience leading a Customer Success team in SaaS B2B, industry knowledge, and comfort using a CRM system (Salesforce). Strong communication and decision-making skills, a customer-centric mindset, and a can-do mentality are essential.


  • Customer Success Director

    3 weken geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success DirectorAt Spacewell, we're looking for a seasoned Customer Success Director to lead our team in delivering exceptional customer experiences.Key Responsibilities:Lead and guide team members to ensure clarity in responsibilities and task prioritization.Implement Customer Success strategies to enhance customer satisfaction and loyalty.Develop...

  • Customer Success Director

    3 weken geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success DirectorAt Spacewell, we are seeking a Customer Success Director to lead our Customer Success team in optimizing the utilization and performance of commercial spaces.The ideal candidate will have:Multiple year experience leading a Customer Success team in SaaS B2BIndustry knowledgeIs comfortable using a CRM system (Salesforce)Great...

  • Customer Success Director

    4 weken geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success LeaderSpacewell is a leading provider of workplace management solutions, specializing in optimizing the utilization and performance of commercial spaces. Our innovative technologies and services empower organizations to create smarter, more efficient, and engaging workplaces, enhancing productivity and well-being.Key Responsibilities:Lead...

  • Customer Success Director

    2 maanden geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success LeaderSpacewell is a leading provider of workplace management solutions, specialising in optimising the utilisation and performance of commercial spaces. Our innovative technologies and services empower organisations to create smarter, more efficient, and engaging workplaces, enhancing productivity and well-being.Key Responsibilities:Lead...

  • Customer Success Strategist

    6 dagen geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success Strategist    We are seeking a skilled Customer Success Strategist to lead our team and drive customer satisfaction.    Key Responsibilities:Lead and guide team members to ensure clarity in responsibilities and task prioritization.Implement Customer Success function and provide guidance to the team.Offer mentorship and opportunities...

  • Key Account Manager

    2 weken geleden


    Arnhem, Gelderland, Nederland Kracht Recruitment Voltijd

    About the RoleWe are seeking an experienced Account Executive to join our team. As a key contributor, you will be responsible for building and maintaining strong relationships with our existing customer base.Key ResponsibilitiesDevelop and execute sales strategies to drive revenue growthProvide exceptional customer service and supportIdentify and pursue new...


  • Arnhem, Gelderland, Nederland Zayo Voltijd

    Key Responsibilities:Cultivate and strengthen relationships with Telecom Service Brokers and Sub-agents to drive business growth.Provide expert support to agents throughout the sales process, offering tailored proposals and aiding in customer and prospect management.Promote Zayo's complete product portfolio to the Sub-Agents community, ensuring an...


  • Arnhem, Gelderland, Nederland Ananda B.V. Voltijd

    Job OverviewWe are seeking an experienced Customer Service Ambassador to join our team at Ananda B.V., a leading manufacturer of Metalworking Machinery. In this role, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.The ideal candidate will have strong communication skills, a customer-centric approach, and...


  • Arnhem, Gelderland, Nederland Vestas Voltijd

    Vestas is a leading provider of renewable energy solutions. Our team in Benelux and other European markets works to deliver profitable growth by installing, developing, and servicing onshore wind energy and hybrid projects.Job SummaryWe are seeking a Customer Engineer to join our team in Arnhem and Houthalen. As a Customer Engineer, you will provide...

  • Account Director

    3 weken geleden


    Arnhem, Gelderland, Nederland Zayo Voltijd

    As a key member of the Zayo team, you will be responsible for driving sales revenue by promoting our products and services. Your primary focus will be on presenting proposals and managing the sales process with customers, while maintaining strong relationships to secure existing revenue and acquire new accounts.Key Responsibilities:Generate sales revenue by...

  • Account Director

    3 weken geleden


    Arnhem, Gelderland, Nederland Zayo Voltijd

    Key ResponsibilitiesDrive sales revenue growth by promoting Zayo's products and services.Present proposals and manage the sales process with customers.Maintain strong customer relationships, securing existing revenue and acquiring new accounts.Develop account strategies, solution designs, and manage relationships on targeted accounts.Track, analyze, and...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four Seasons:At Four Seasons Hotels and Resorts, we believe that our people are the driving force behind our success. As a global leader in the hospitality industry, we are committed to creating a world-class employee experience that fosters growth, development, and a sense of community. Our team members around the world are passionate about delivering...

  • Customer Success Medewerker

    5 maanden geleden


    Arnhem, Gelderland, Gelderland, Nederland werken op IPKW Voltijd

    Over de organisatieIT Local is specialist in IT-omgevingen, maar altijd met een menselijke en servicegerichte touch. Bij ons vind je de leukste collega’s met humor, energie en hippe sneakers. Daarnaast kennen we een fijne en informele werksfeer met zo nu en dan verrassingen waarover je op verjaardag


  • Arnhem, Gelderland, Nederland Zayo Voltijd

    Job Title: Senior Channel Sales ManagerAt Zayo, we're seeking a highly skilled Senior Channel Sales Manager to join our team. As a key member of our sales organization, you will be responsible for cultivating and fostering relationships with Telecom Service Brokers and Sub-agents.Key Responsibilities:Develop and execute sales strategies to drive revenue...

  • Test Engineer

    3 weken geleden


    Arnhem, Gelderland, Nederland STAFIDE Voltijd

    JobbeschrijvingAls Test Engineer - Customer Admission, zul je:Werken binnen een dynamisch B2B DevOps team dat nauw samenwerkt met interne en externe stakeholders.De kwaliteit, flexibiliteit, prestaties en innovatie van bedrijfskritische applicaties waarborgen.Bijdragen aan de migratie van applicaties naar een cloudomgeving, waarbij de schaalbaarheid en...


  • Arnhem, Gelderland, Nederland beBee Professionals Voltijd

    Job Description:BeBee Professionals is seeking a skilled Technical Support Agent to provide technical assistance to our customers. The ideal candidate will possess a degree in Computer Science or a related field and have at least two years of experience in a technical support role. Strong problem-solving and communication skills are essential for success in...


  • Arnhem, Gelderland, Nederland Zayo Voltijd

    Key Responsibilities:Drive sales revenue growth by promoting Zayo's products and services.Present proposals and manage sales processes with customers.Maintain strong customer relationships, securing existing revenue and acquiring new accounts.Develop account strategies, solution designs, and manage relationships on targeted accounts.Track, analyze, and...

  • Test Engineer

    3 weken geleden


    Arnhem, Gelderland, Nederland STAFIDE Voltijd

    Als Test Engineer - Customer Admission, zul je:Werken binnen een dynamisch B2B DevOps team dat nauw samenwerkt met interne en externe stakeholders.De kwaliteit, flexibiliteit, prestaties en innovatie van bedrijfskritische applicaties waarborgen.Bijdragen aan de migratie van applicaties naar een cloudomgeving, waarbij de schaalbaarheid en betrouwbaarheid van...

  • Human Resources Director

    2 weken geleden


    Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four Seasons:Four Seasons Hotels and Resorts stands out for its exceptional employee experience and company culture, where individuals can grow, thrive, and make a meaningful impact. We believe that our people are the backbone of our success, and we strive to create an environment that fosters collaboration, innovation, and excellence. Our team members...

  • Senior Tax Manager

    3 weken geleden


    Arnhem, Gelderland, Nederland UL Solutions Voltijd

    Job SummaryWe are seeking a highly skilled and experienced Tax Leader to join our finance team as a Senior Manager overseeing our tax matters in the EMEA region. This pivotal role will involve leading a team of two people, with a direct reporting line to the US Headquarters Tax Department in Chicago, Illinois USA.The successful candidate will have extensive...