Customer Success Director

2 dagen geleden


Arnhem, Gelderland, Nederland SPACEWELL Voltijd

Customer Success Director

At Spacewell, we're looking for a seasoned Customer Success Director to lead our team in delivering exceptional customer experiences.

Key Responsibilities:

  • Lead and guide team members to ensure clarity in responsibilities and task prioritization.
  • Implement Customer Success strategies to enhance customer satisfaction and loyalty.
  • Develop and maintain strong relationships with key accounts, understanding their unique business success factors.
  • Utilize data and analytics tools to monitor customer usage patterns and identify upselling or cross-selling opportunities.
  • Provide regular, clear, and concise reports on customer success KPIs, customer health, and overall satisfaction.

Requirements:

  • Multiple year experience leading a Customer Success team in SaaS B2B.
  • Industry knowledge and understanding of the Dutch market.
  • Excellent communication and decision-making skills.
  • A customer-centric mindset and a can-do mentality with a problem-solving mindset.

What We Offer:

  • A competitive salary and fringe benefits, including a lease car.
  • Flexible work hours and remote working possibilities.
  • 28 holidays a year and a homeworking allowance of €50,- net a month.

Join us at Spacewell and boost your career in a dynamic and innovative environment


  • Customer Success Director

    5 dagen geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success DirectorAt Spacewell, we are seeking a Customer Success Director to lead our Customer Success team in optimizing the utilization and performance of commercial spaces.The ideal candidate will have:Multiple year experience leading a Customer Success team in SaaS B2BIndustry knowledgeIs comfortable using a CRM system (Salesforce)Great...

  • Customer Success Director

    2 maanden geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    About the RoleSpacewell is seeking a highly skilled Customer Success Leader to join our team. As a key member of our organization, you will be responsible for leading and guiding our Customer Success team to ensure the highest level of customer satisfaction and loyalty.Key ResponsibilitiesLead and guide team members, ensuring clarity in responsibilities and...

  • Customer Success Director

    1 week geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success LeaderSpacewell is a leading provider of workplace management solutions, specializing in optimizing the utilization and performance of commercial spaces. Our innovative technologies and services empower organizations to create smarter, more efficient, and engaging workplaces, enhancing productivity and well-being.Key Responsibilities:Lead...

  • Customer Success Director

    1 maand geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success LeaderSpacewell is a leading provider of workplace management solutions, specialising in optimising the utilisation and performance of commercial spaces. Our innovative technologies and services empower organisations to create smarter, more efficient, and engaging workplaces, enhancing productivity and well-being.Key Responsibilities:Lead...

  • Customer Success Director

    1 maand geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Customer Success LeaderSpacewell is a leading provider of workplace management solutions, specialising in optimising the utilisation and performance of commercial spaces. Our innovative technologies and services empower organisations to create smarter, more efficient, and engaging workplaces, enhancing productivity and well-being.Key Responsibilities:Lead...

  • Account Director

    3 weken geleden


    Arnhem, Gelderland, Nederland Zayo Voltijd

    Account DirectorAs a key member of our sales team, the Account Director will be responsible for driving revenue growth and expanding our customer base. This role requires a strong understanding of our products and services, as well as excellent relationship-building skills and financial acumen.Key Responsibilities:Develop and execute sales strategies to...

  • Client Success Manager

    2 maanden geleden


    Arnhem, Gelderland, Nederland SPACEWELL Voltijd

    Client Success Manager Join Our Innovative Team as a Client Success Manager Spacewell is a premier provider of workplace management solutions, dedicated to enhancing the efficiency and performance of commercial environments. Our cutting-edge technologies and services empower organizations to create smarter, more productive, and engaging workplaces,...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on the foundation of treating every individual with respect, kindness, and compassion. We believe that our people are our greatest asset, and we...


  • Arnhem, Gelderland, Nederland Vestas Voltijd

    Vestas is a leading provider of renewable energy solutions. Our team in Benelux and other European markets works to deliver profitable growth by installing, developing, and servicing onshore wind energy and hybrid projects.Job SummaryWe are seeking a Customer Engineer to join our team in Arnhem and Houthalen. As a Customer Engineer, you will provide...

  • Account Director

    5 dagen geleden


    Arnhem, Gelderland, Nederland Zayo Voltijd

    As a key member of the Zayo team, you will be responsible for driving sales revenue by promoting our products and services. Your primary focus will be on presenting proposals and managing the sales process with customers, while maintaining strong relationships to secure existing revenue and acquire new accounts.Key Responsibilities:Generate sales revenue by...

  • Account Director

    2 dagen geleden


    Arnhem, Gelderland, Nederland Zayo Voltijd

    Key ResponsibilitiesDrive sales revenue growth by promoting Zayo's products and services.Present proposals and manage the sales process with customers.Maintain strong customer relationships, securing existing revenue and acquiring new accounts.Develop account strategies, solution designs, and manage relationships on targeted accounts.Track, analyze, and...


  • Arnhem, Gelderland, Nederland TenneT Voltijd

    Job Title: Customer Service Coordinator - Grid Compliance VerificationWe are looking for a highly skilled and motivated Customer Service Coordinator to join our team at TenneT. As a key member of our Customers & Markets department, you will play a crucial role in ensuring the smooth operation of our high-voltage network.Key Responsibilities:Coordinate the...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members around the world are dedicated to creating unforgettable experiences for our guests, residents, and partners. To achieve this, we prioritize a world-class...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four Seasons:At Four Seasons Hotels and Resorts, we believe that our people are the driving force behind our success. As a global leader in the hospitality industry, we are committed to creating a world-class employee experience that fosters growth, development, and a sense of community. Our team members around the world are passionate about delivering...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on the foundation of treating every individual with respect, kindness, and compassion. We believe that our people are our greatest asset, and we...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on the foundation of treating every individual with respect, kindness, and compassion. We believe that our people are our greatest asset, and we...


  • Arnhem, Gelderland, Nederland Four Seasons Hotels and Resorts Voltijd

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on the foundation of treating every individual with respect, kindness, and compassion. We believe that our people are our greatest asset, and we...

  • Customer Success Medewerker

    4 maanden geleden


    Arnhem, Gelderland, Gelderland, Nederland werken op IPKW Voltijd

    Over de organisatieIT Local is specialist in IT-omgevingen, maar altijd met een menselijke en servicegerichte touch. Bij ons vind je de leukste collega’s met humor, energie en hippe sneakers. Daarnaast kennen we een fijne en informele werksfeer met zo nu en dan verrassingen waarover je op verjaardag


  • Arnhem, Gelderland, Nederland Zayo Voltijd

    Job Title: Senior Channel Sales ManagerAt Zayo, we're seeking a highly skilled Senior Channel Sales Manager to join our team. As a key member of our sales organization, you will be responsible for cultivating and fostering relationships with Telecom Service Brokers and Sub-agents.Key Responsibilities:Develop and execute sales strategies to drive revenue...

  • Test Engineer

    1 week geleden


    Arnhem, Gelderland, Nederland STAFIDE Voltijd

    JobbeschrijvingAls Test Engineer - Customer Admission, zul je:Werken binnen een dynamisch B2B DevOps team dat nauw samenwerkt met interne en externe stakeholders.De kwaliteit, flexibiliteit, prestaties en innovatie van bedrijfskritische applicaties waarborgen.Bijdragen aan de migratie van applicaties naar een cloudomgeving, waarbij de schaalbaarheid en...