Technical Support Specialist F&B
3 maanden geleden
You, as T echnical Excellence Specialist , will be part of the European Technical Excellence Team for Dairy Brewery & Beverage.
You will have the opportunity to work closely together with your European colleagues who are all experts in the field of Dairy Brewery & Beverage. You will play an important role in supporting our customers in doing what they are good at, producing safe food, by being more knowledgeable of their needs, developing solutions and executing innovation initiatives. You will have a direct link to the Benelux sales organisation which you will support at our customers. You will report to the Technical Excellence Manager Dairy Europe.What you will do:
As the Technical Excellence Specialist, you will provide support in the following ways:
Field Support - Troubleshooting customer sanitation and related problems, including food product quality and microbial safety concerns. This position includes necessary travel, anticipated to be 60%, to deliver on-site field technical support and consultation to employees and customers. Application Support – Support the local Sales/Service Representative, Contract Managers or Corporate Account Manager to provide specific application support for products and programs. This can include plant audits, surveys and offer preparation, start-up, optimization, cost saving opportunities, or conversion of new offerings across a given customer base or market segment. Training & Education – Provide advanced training for Food & Beverage personnel and customers in sanitation programs, technical application of sanitation products and methods of problem solving. Liaison with customers, universities, technical associations, and vendors to the food industry as well as keeping current on new technologies, technical information and government regulations is essential Phone/Email Support - Provide effective, accurate, courteous, and prompt consultation and routine phone technical service to both internal and external customers with commitment to follow-up and resolution You will always have the support of your colleagues within the Technical Excellence team. Your main focus will be identifying savings, validations and improvements of CIP processes at our customers as well as supporting our applications in cheese making and other dairy related processes You will promote the Ecolab Culture – Safety is our priority, maintain a positive outlook, team spirit and overall represents the Ecolab Culture in a positive manner to the industryWe are looking for a:
Team player who strengthens us with its own identity Analytical and problem-solving individual Someone with affinity to the Food & Beverage market, preferably in Dairy Availability for travel 50% with some nights away, in some casesYou have the following skills:
You have a 5-year degree or equivalent in the field of Chemical Engineering, Biochemistry or Food Processing You preferably have 5 to 10 years' experience in the Dairy industry and are familiar with terms as CIP, cheese mould cleaning, OPC and EMP You have a solid knowledge of basic chemistry and microbiology You have a pronounced taste for the field and are process- and problem oriented. Your taste for challenge, your interpersonal skills, your autonomy and your organization will be your assets to succeed in this position You have good writing and reporting skills Your English is good in writing as well as speaking You have a Driver license Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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