Live Game Operations Manager
4 maanden geleden
Pearl Abyss — the team behind Black Desert — is seeking a high-performing, innovative, results-oriented and customer-obsessed, Live Game Operations Manager to help accelerate our gaming reach to millions of customers across all screens (PC, Mobile, Console, etc.) in Europe.
The Live Game Operations Manager will be in a highly collaborative role and work with results-oriented teams -- Live-ops, Marketing, Project Management, Public Relations, etc.
You will join a diverse and dedicated team working across multiple communities, platforms and games such as Black Desert and upcoming releases such as Crimson Desert, DokeV and PLAN 8. This position offers an unparalleled opportunity to ensure all Pearl Abyss current and future titles will achieve European goals.
RESPONSIBILITIES
- Effectively and independently handle communication between multiple teams worldwide through various channels
- Collaborate with senior management, providing reports and updates for operational projects and tasks
- Develop and execute operational plans and goals, monitoring and regularly reporting on live service issues
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
- Lead projects from planning to execution, managing the entire scope of the project from defining objectives to post-analysis
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
- (IF SENIOR)Lead and mentor junior members, providing guidance and support for their professional development
- Take care of ad-hoc projects as needed
- Other duties as assigned
Requirements
MINIMUM QUALIFICATIONS
- Bachelor’s degree or equivalent work experience
- Professional level fluency in English
- Ability to excel in a team environment, ability to build/maintain positive relationships through strong collaboration efforts
- Technical knowledge of online game live services
- Professional and mature demeanor along with strong time-management and organization skills for coordinating multiple initiatives and priorities
- Ability to "roll up their sleeves" and have a mindset to get any job done
- May require evening and weekend hours
- [International travel may be required for this position
PREFERRED QUALIFICATIONS
- Professional level fluency in Korean
- Avid Black Desert Online player
- Passion for video games
- Experience with Slack, Google Docs, Microsoft Office software as a service platform
- Prior experience/interactions with gaming communities
Benefits
- Competitive salary
- 25 days of Paid Leave based on full-time employment
- Public Transport Expenses Coverage - maximum €400/month
- Lifestyle Wallet - Gift Cards worth €150/month
- Personal and Professional Growth Wallet - €1,200/year.
- Monthly Health Care Allowance - €100/month.
- Special Benefits for birthdays and summer- and winter holidays - €600/year
- Sponsored Lunch in the office.
- Free Snacks and Refreshments
- Free medical check-up.
- Healthy Lifestyle Support: gym memberships, e-bike leasing, therapy sessions
How to apply
- Upload an up-to-date resume
- Upload a cover letter
- Korean applicants are requested to include a Korean style resume including English language test scores and extensive record of language-related education and/or experience
PearlAbyss EU B.V. is an equal opportunity employer committed to creating a diverse and inclusive workplace environment. PearlAbyss EU B.V. adheres to the EU's GDPR, including the protection of personal data. Personal information will not be disclosed to unauthorized parties and only the information you provide will be utilized during the recruitment process.
-
Live Game Operations Manager
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdJob DescriptionPearl Abyss — the team behind Black Desert — is seeking a high-performing, innovative, results-oriented and customer-obsessed, Live Game Operations Manager to help accelerate our gaming reach to millions of customers across all screens (PC, Mobile, Console, etc.) in Europe.
-
Live-Service Game Operations Manager
2 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Job DescriptionIntroductionPearl Abyss Europe is seeking a highly skilled Live-Service Game Master to join our team. In this role, you will be responsible for ensuring the smooth operation of our live game services. Key ResponsibilitiesGame Operations: Monitor and maintain the live game service, handle day-to-day tasks, and assist...
-
Live Game Operations Manager
4 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdJob Title: Live Game Operations ManagerJob Summary:We are seeking a highly skilled Live Game Operations Manager to join our team at Pearl Abyss Europe. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our live games in Europe, including Black Desert and upcoming titles such as Crimson Desert, DokeV, and...
-
Live-Service Game Operations Specialist
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Operations SpecialistPearl Abyss Europe B.V. is seeking a highly skilled and experienced Live-Service Game Operations Specialist to join our team. As a Live-Service Game Operations Specialist, you will be responsible for monitoring the game's live-service, handling day-to-day tasks, and ensuring a smooth gaming experience for our...
-
Live-Service Game Operations Specialist
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Job DescriptionPearl Abyss Europe B.V. is seeking an English-speaking Live-Service Game Master to help accelerate our gaming reach to millions of customers across all screens in Europe.As a Live-Service Game Master, you will continuously monitor the game live-service, handle day-to-day live operations tasks, collect in-game issues...
-
Live-Service Game Master
4 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Job DescriptionPearl Abyss Europe B.V. is seeking a highly skilled and experienced Live-Service Game Master to join our team in Europe. As a Live-Service Game Master, you will be responsible for monitoring the game's live-service, handling day-to-day live operations tasks, collecting in-game issues and player feedback, and engaging...
-
Live-Service Game Operations Specialist
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master - German-SpeakerPearl Abyss Europe B.V. is seeking a highly skilled and experienced Live-Service Game Master to join our team. As a Live-Service Game Master, you will be responsible for maintaining the smooth operation of our live game services, including server maintenance, content updates, and issue resolution.Key responsibilities...
-
Live-Service Game Operations Specialist
4 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Job DescriptionPearl Abyss Europe B.V. is seeking a highly skilled and experienced Live-Service Game Master to join our team. As a Live-Service Game Master, you will be responsible for ensuring the smooth operation of our MMORPG live-service, handling day-to-day tasks, and interacting with players to provide an exceptional gaming...
-
Live-Service Game Operations Specialist
1 week geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdJob SummaryWe are seeking a highly skilled Live-Service Game Operations Specialist to join our team at Pearl Abyss Europe. This role will be responsible for monitoring the game's live-service, handling day-to-day operations tasks, and engaging players through in-game events.About UsPearl Abyss Europe is committed to creating a diverse and inclusive workplace...
-
Live-Service Game Operations Specialist
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Position at Pearl Abyss EuropeWe are seeking a highly skilled and experienced Live-Service Game Master to join our team at Pearl Abyss Europe. As a Live-Service Game Master, you will be responsible for ensuring the smooth operation of our live-service games, including Black Desert Online, Crimson Desert, DokeV, and PLAN 8.Key...
-
European Live-Service Game Operations Specialist
1 week geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdAbout the RoleAs a European Live-Service Game Operations Specialist at Pearl Abyss Europe, you will be responsible for accelerating our gaming reach to millions of customers across all screens in Europe.The ideal candidate will have extensive knowledge and gameplay experience of MMORPGs, as well as prior experience with gaming communities. Strong customer...
-
Live-Service Game Master
4 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Service Game Master Position OverviewPearl Abyss Europe is seeking a highly skilled and experienced Live-Service Game Master to join our team in Europe. As a Live-Service Game Master, you will be responsible for monitoring the game's live-service, handling day-to-day operations, and interacting with players to ensure a seamless gaming experience.Key...
-
Live-Service Game Master
2 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdGame Operations Specialist Position at Pearl Abyss EuropeWe are seeking an experienced Game Operations Specialist to join our team at Pearl Abyss Europe.Key ResponsibilitiesMonitor and maintain the game's live service, ensuring a smooth player experience.Collaborate with community managers and customer support staff to address player inquiries and...
-
MMORPG Live Operations Coordinator
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive Operations SpecialistPearl Abyss Europe is seeking a highly skilled Live Operations Specialist to join its team. As a key member of our European Publishing Office, you will be responsible for ensuring the smooth operation of our MMORPG, Black Desert Online.Key Responsibilities:Monitor the game's live service and handle day-to-day operations tasks.Assist...
-
Global Live Operations Specialist
3 dagen geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdPearl Abyss Europe is seeking a high-performing Live Operations Specialist to accelerate growth and reach millions of players across all platforms.As a multilingual Live Operations Specialist, you will continuously monitor the game live-service and handle day-to-day live operations tasks. You will collect in-game issues and player feedback, and engage...
-
Live-Service Game Master
6 maanden geleden
Amstelveen, Nederland Pearl Abyss Europe VoltijdPearl Abyss the company behind the highly acclaimed MMORPG Black Desert Online (BDO) — is seeking a high-performing, innovative, results-oriented and customer-obsessed, German-speaking Live-Service Game Master to help accelerate our gaming reach to millions of customers across all screens (PC, Mobile, Console, etc.) in Europe, and specifically Germany.As a...
-
Live-Service Game Master
6 maanden geleden
Amstelveen, Nederland Pearl Abyss Europe VoltijdPearl Abyss the company behind the highly acclaimed MMORPG Black Desert Online (BDO) — is seeking a high-performing, innovative, results-oriented and customer-obsessed, English-speaking Live-Service Game Master to help accelerate our gaming reach to millions of customers across all screens (PC, Mobile, Console, etc.) in Europe.As a Live-Service Game Master...
-
Live Operations Specialist
3 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive Operations Specialist Role SummaryPearl Abyss Europe B.V. is seeking a highly skilled Live Operations Specialist to join our European Publishing Office. As a key member of our team, you will play a critical role in ensuring the smooth operation of our live service, handling day-to-day tasks, and engaging players through in-game events.Key...
-
Live-Ops Specialist
4 weken geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdLive-Ops Specialist Job DescriptionPearl Abyss Europe is seeking a highly skilled Live-Ops Specialist to join its European Publishing Office. As a key member of the team, you will be responsible for ensuring the smooth operation of our live services, including Black Desert Online and other upcoming releases.Key Responsibilities:Monitor and maintain the...
-
Global Game Operations Specialist
1 week geleden
Amstelveen, Noord-Holland, Nederland Pearl Abyss Europe VoltijdPearl Abyss Europe, a leading developer and publisher of innovative MMORPGs, is seeking a highly skilled Global Game Operations Specialist to drive the success of our live-service games in Europe.As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our games, including Black Desert Online and...