IT Onsite Support Engineer

6 maanden geleden

Amsterdam, Nederland Atlas Copco Voltijd
.fit_to_content{width:%;height:auto}

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

Vacature IT Onsite Support Engineer

Mission

The IT Onsite Support Engineer provides a high-quality IT Service to stay competitive in an increasingly interconnected world. Atlas Copco´s digital journey continues, to enable us to run business at full speed.

Your main place of work will be Amsterdam, Netherlands. Occasional trips to other Atlas Copco locations in The Netherlands will be expected (Oss, Oosterhout, Tilburg, Zwijndrecht, Zwolle and Leende).

This position reports to the IT Team Leader – Netherlands (Ferry van den Boomgaard).

Responsibilities

provide full onsite/desk side support to end users for all their IT issues, service/change requestsimage , deploy , upgrade and refresh PCs and manage assetsadministrate and solve incidents assigned to the local on-site supportparticipate in small to medium size projectsprovide hands on support to our specialist team with server , network, telephony infrastructureadvise customers and users on their IT needs and best practicesestablish and maintain strong relationships with local businessprovide local subject matter expertise regarding processes, technology, organization and businesscontinuous development and improvement of On-Site Support service deliverycontinuous focus on customer satisfaction, compliance and standardswork with the Service Desk, Application Managers, IT Managers and other stakeholders using the ITIL methodology for IT Service Managementteam up with your peers at other Benelux locations in case of cross functional support is requiredAdministrative follow-up on daily operations & projects (ticket handling) to ensure reportability

Experience

extended experience of successfully delivering IT services (minimum 2 years)proven experience as a single point of contact in service deliveryproven track record of cultural awareness while collaborating with peers in the other regions

Knowledge

strong technical knowledge of troubleshooting PC’s, laptops, Windows 10/11,Strong knowledge of Microsoft productsbasic knowledge of cloud technologiesgood overall understanding of IT service delivery in a dynamic environmentExposure to standard IT processes and methodologies (i.e. ITIL, PMI and SDLC)Experience in the ServiceNow tool is a plus.

Education

higher degree/diploma/ IT industry certificationscertification within ITIL (Foundation) is a benefitfluency in Dutch and English, spoken and written is a must

Personality

a customer centric individual who understands customers’ needs and seeks to fulfil or exceed expectationsa team player and natural diplomate who interacts and unites team members, customers, all stakeholdersa methodical and structured achiever who can plan, organize, prioritize, assess, adapt and deliver the promisea resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiencyan innovative "there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes the digital transformation (regardless of age)open-minded with a global mindset, curious to understand and learn new perspectivesa person who complies with our DNA => Commitment – Interaction - Innovation

  • IT support engineer

    4 weken geleden

    Amsterdam, Nederland Zenda Support Voltijd

    Ben jij op zoek naar een nieuwe uitdaging?Je krijgt de kans om te werken aan uitdagende IT-projecten en zorgen ervoor dat jij je kan blijven ontwikkelen!Wat bieden wij?Een brutosalaris tot wel € 3500,- per maand (afhankelijk van werkervaring en certificering);Een Ford Fiesta St Line inclusief tankpas;De mogelijkheid om certificaten te kunnen halen;Even...

  • IT support engineer

    2 maanden geleden

    Amsterdam, Nederland Zenda Support Voltijd

    Ben jij op zoek naar een nieuwe uitdaging?Je krijgt de kans om te werken aan uitdagende IT-projecten en zorgen ervoor dat jij je kan blijven ontwikkelen!Wat bieden wij?Een brutosalaris tot wel € 3500,- per maand (afhankelijk van werkervaring en certificering);Een Ford Fiesta St Line inclusief tankpas;De mogelijkheid om certificaten te kunnen halen;Even...

  • Ict Onsite Support Medewerker

    4 maanden geleden

    Amsterdam, Nederland Sanquin Voltijd

    **Locatie** - Amsterdam **Werkweek** - 32-36 uur **Opleiding** - MBO **Sluitingsdatum** - 19 september 2024 **Functiegebied** - IT **Vacature nr.** - 1204 Sanquin zoekt een **ICT Onsite Support Medewerker,** die mede ervoor zorgt dat patiënten altijd en overal kunnen rekenen op veilige bloedproducten. Werken bij Sanquin betekent mensenlevens redden....

  • ICT Onsite Support Medewerker

    4 maanden geleden

    Amsterdam, Nederland Sanquin Voltijd

    Sanquin zoekt een  ICT Onsite Support Medewerker,  die mede ervoor zorgt dat patiënten altijd en overal kunnen rekenen op veilige bloedproducten. Werken bij Sanquin betekent mensenlevens redden. Niet één keer, maar elke dag opnieuw. Dat doen we met bloedproducten en geneesmiddelen die veilig en beschikbaar zijn voor iedereen die ze nodig heeft. De...

  • IT Support Engineer

    7 maanden geleden

    Amsterdam, Nederland Zenda Support Voltijd

    Ben jij op zoek naar een nieuwe uitdaging?Je krijgt de kans om te werken aan uitdagende IT-projecten en zorgen ervoor dat jij je kan blijven ontwikkelen!Wat bieden wij?Een brutosalaris tot wel € 3500,- per maand (afhankelijk van werkervaring en certificering);Een Ford Fiesta St Line inclusief tankpas;De mogelijkheid om certificaten te kunnen halen;Even...

  • IT Project Engineer

    7 maanden geleden

    Amsterdam, Nederland Constant IT Voltijd

    IT Project Engineer Ben jij een IT Engineer die graag in projectenvorm werkt en projecten zelfstandig uitvoert? Dan zouden Constant IT en jij wel eens een match kunnen zijn. Als IT Project Engineer beschik je over relevante, parate IT-kennis, in het bijzonder van Microsoft 365, Azure en Security-oplossingen van Microsoft en voer je grotendeels...

  • Onsite Tech Support

    1 maand geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    Are you passionate about providing prime tech service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to join BESTSELLER as Onsite Tech Support. In this role, you will be supporting colleagues in both our wholesale office in Amstelveen and...

  • Systeembeheerder Onsite Support Medewerker

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Sanquin Voltijd

    Sanquin zoekt een Systeembeheerder Onsite Support Medewerker, die mede ervoor zorgt dat patiënten altijd en overal kunnen rekenen op veilige bloedproducten. Werken bij Sanquin betekent mensenlevens redden. Niet één keer, maar elke dag opnieuw. Dat doen we met bloedproducten en geneesmiddelen die veilig en beschikbaar zijn voor iedereen die ze nodig heeft.

  • IT Support-Field Engineer

    1 week geleden

    Amsterdam, Nederland Cognizant Voltijd

    IT Field Support Engineer – Dutch-speaking What makes Cognizant a unique place to work? At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, innovative, and successful. This is your chance to be part of the success story: we...

  • Onsite Service Analyst

    7 maanden geleden

    Amsterdam Zuid, Nederland Informa Global Support Voltijd

    **Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

  • Cloud Engineer

    7 maanden geleden

    Amsterdam, Nederland Constant IT Voltijd

    Cloud Engineer Als Cloud Engineer zet je jouw IT-kennis en ervaring in om onze klanten zo goed mogelijk te helpen. Jij wordt blij van blije klanten en zet net dat stapje extra. Samen met je collega’s zoek je elke dag weer naar de best passende oplossing voor de klant. Kom je bij ons werken, dan word je onderdeel van het Cloud Engineers team dat...

  • Onsite Support Regio Amsterdam

    2 maanden geleden

    Amsterdam, Nederland Pink Elephant Voltijd

    Ben jij toe aan jouw volgende uitdaging? Dan is deze functie van on-site support engineer echt iets voor jou! Op locatie van onze klant in de omgeving van Amsterdam ben jij de werkplekspecialist en bied jij on-site support samen met een team van collega's. Je staat direct in contact met eindgebruikers, en dat maakt jouw werk zo persoonlijk. Want Pink maakt...

  • IT Desktop Support Engineer

    2 maanden geleden

    Amsterdam, Nederland SkySys Voltijd

    IT Desktop Support Engineer 2 days / week (8 days / month) Location: Amsterdam 1082 LZ Language: English and Dutch Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems,...

  • IT Field Support Engineer

    7 dagen geleden

    Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    IT Field Support Engineer – Dutch-speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues...

  • IT Field Support Engineer

    7 dagen geleden

    Amsterdam, Nederland Cognizant Voltijd

    IT Field Support Engineer - Dutch-speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues...

  • IT Field Support Engineer

    1 week geleden

    Amsterdam, Nederland Cognizant Voltijd

    IT Field Support Engineer - Dutch-speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues...

  • IT Field Support Engineer

    6 dagen geleden

    Amsterdam, Nederland Cognizant Voltijd

    IT Field Support Engineer - Dutch-speaking What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues...

  • Intern It

    3 weken geleden

    Amsterdam Nieuw-West, Nederland ICL Group Voltijd

    Local Onsite IT Service Desk The Netherlands Location: NL Amsterdam Reports to Regional Onsite IT Infrastructure Manager Europe **Short Description** They are responsible for providing the interface to the customer regarding all aspects of IT services in the European head office in Amsterdam. Call entry for incident and request tickets as well as...

  • IT Support Engineer

    7 maanden geleden

    Amsterdam, Nederland Avantium Voltijd

    Who are we?  Our world needs solutions, and we need them fast. A growing population and increasing standards of living drive our energy and material consumption. In order to keep global warming at bay, we need to reduce our carbon footprint substantially, in fact transition towards a climate neutral economy. Avantium’s Vision: “We believe in a...

  • IT Helpdesk Medewerker

    6 maanden geleden

    Amsterdam, Nederland Sequoia Support Voltijd

    Sequoia Support is dé plek om jouw IT carrière te boosten en nog harder te groeien dan een reusachtige Sequoia boom! Bij ons ontwikkel je jezelf tot senior IT support engineer en kan je uiteindelijk zelfs de stap maken naar IT beheer. Dit doe je allemaal terwijl je aan de slag gaat bij projecten verspreid in de randstad die jij interessant en uitdagend...