Customer Care Logistics Officer

3 weken geleden

Rotterdam, Nederland Walters People Voltijd

Our client, a leading player in the natural products industry, is seeking a dedicated and experienced Customer Care Logistics Officer to join their dynamic team in Rotterdam.

If you have a background in logistics and thrive in a customer-oriented environment, we want to hear from you.


Task and Responsibilities

  • Manage and oversee all aspects of logistics operations to ensure timely and accurate delivery of products to customers.
  • Serve as the primary point of contact for customer inquiries and concerns related to logistics, providing exceptional service and support.
  • Coordinate with internal teams, including production, warehousing, and transportation, to optimize efficiency and resolve any issues that may arise.
  • Monitor inventory levels and track shipments to prevent delays and minimize disruptions in supply chain processes.
  • Collaborate with external partners and carriers to negotiate contracts and rates, ensuring cost-effectiveness and adherence to quality standards.
  • Continuously assess and improve logistics procedures and systems to enhance overall performance and customer satisfaction.

Skills and Qualifications

  • Proven experience in logistics, preferably in a similar role within the natural products or related industry.
  • Fluent in English, both written and verbal. Proficiency in an additional language such as Dutch, Spanish, German, or French is a plus.
  • Strong communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and external stakeholders.
  • Detail-oriented with excellent organizational and problem-solving abilities.
  • Availability to work 32 to 40 hours per week.

Offer

  • Salary range: €2500 - €3000, depending on experience.
  • Competitive bonus structure, including both collective and individual incentives based on performance and dedication.
  • The possibility to work hybrid
  • Pension-scheme
  • Travel costs reimbursement.
  • The chance to work for an internationally known name in Rotterdam.


Do you think you are fitted for the job? Then make sure you apply, or contact me

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