Huidige banen gerelateerd aan Fulltime Customer Support Manager Material Services - Amsterdam, Noord-Holland - Projob
-
Enterprise Support Manager, EMEA-SPS
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Amazon Web Services EMEA SARL, Dutch Branch - F92 VoltijdAbout the RoleWe are seeking a highly skilled Enterprise Support Manager to join our team at Amazon Web Services EMEA SARL, Dutch Branch - F92. As an Enterprise Support Manager, you will be responsible for leading a team of Technical Account Managers who provide operational support to our largest and most strategically important customers in the EMEA...
-
Enterprise Support Manager, EMEA-SPS
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Amazon Web Services EMEA SARL, Dutch Branch - F92 VoltijdAbout the RoleWe are seeking a highly skilled Enterprise Support Manager to join our team at Amazon Web Services EMEA SARL, Dutch Branch - F92. As an Enterprise Support Manager, you will be responsible for leading a team of Technical Account Managers who provide operational support to our largest and most strategically important customers in the EMEA...
-
Customer Success Manager
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdCustomer Success ManagerThe Customer Success Manager plays a critical role in ensuring our customers achieve their business outcomes and maximize the value from their ServiceNow investment. This position requires a strong understanding of customer needs and challenges, as well as the ability to provide prescriptive guidance and support to drive adoption and...
-
Customer Support Specialist
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdCustomer Support and Validation SpecialistWe are seeking a highly motivated and detail-oriented Customer Support and Validation Specialist to join our team at Page Personnel. As a key member of our team, you will be responsible for building strong relationships with customers, validating online questionnaires, and providing front-line support through phone...
-
Customer Support Specialist
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Page Personnel. As a key member of our customer-facing team, you will play a critical role in building strong relationships with our clients, ensuring seamless onboarding and validation processes, and providing exceptional front-line...
-
Customer Support Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland Does Recruitment Voltijd{"title": "Customer Support Specialist", "description": "About the RoleWe are seeking a highly skilled Customer Support Specialist to join our Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...
-
Customer Success Manager
2 dagen geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdCustomer Success ManagerThe Customer Success Manager plays a critical role in ensuring our customers achieve their business outcomes and get the most value from their ServiceNow investment. As an advocate for our customers, you will oversee a portfolio of customers, understanding their needs and challenges, and providing prescriptive guidance to help them...
-
Technical Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Does Recruitment VoltijdAbout the PositionWe are seeking a highly skilled and customer-focused Technical Customer Support Specialist to join our team. As a key member of our Operations team, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved efficiently and effectively.ResponsibilitiesCustomer Support: Serve as the primary...
-
Customer Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV Voltijd{"h2": "Customer Support Advisor Role", "p": "At Hellios Information BV, we're seeking a skilled Customer Support Advisor to join our operations team. As a key member of our team, you'll be responsible for building strong customer relationships, ensuring seamless onboarding, and validating data with precision. With a focus on delivering exceptional customer...
-
Customer Success Manager
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdJob DescriptionAs a Customer Success Manager at ServiceNow, you will play a critical role in ensuring our customers achieve their business outcomes and get the most value from our products.Key Responsibilities:Oversee a portfolio of customers to understand their needs and challenges, and provide prescriptive guidance to help them achieve their goals.Ensure...
-
Enterprise Support Manager, Cloud Solutions Leader
2 weken geleden
Amsterdam, Noord-Holland, Nederland Amazon Web Services EMEA SARL, Dutch Branch - F92 VoltijdAbout the RoleWe are seeking a highly experienced Cloud Technical Leader to join our team at Amazon Web Services EMEA SARL, Dutch Branch - F92. As an Enterprise Support Manager, you will be responsible for leading a team of Technical Account Managers who provide operational support to our largest and most strategically important customers.Key...
-
Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. VoltijdAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at LOGEX Group B.V. As a key member of our Customer Support Operations team, you will play a critical role in ensuring that our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective support to customers via...
-
Customer Success Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdAbout the RoleThe Customer Success Manager Associate role at ServiceNow is a key position that requires a strong understanding of customer needs and challenges. As a Customer Success Manager Associate, you will be responsible for overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow...
-
Customer Support Specialist
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV VoltijdAbout the RoleHellios Information BV is a leading provider of information and risk management solutions in the financial services sector. As a Customer Support Advisor, you will play a critical role in our operations team, building strong relationships with clients and ensuring seamless onboarding processes.Key ResponsibilitiesClient Onboarding: Provide...
-
Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV Voltijd{"h2": "Customer Support Role Overview", "p": "At Hellios Information BV, we are seeking a skilled Customer Support Advisor to join our dynamic operations team. As a key member of our team, you will be responsible for building strong customer relationships, ensuring seamless onboarding, and validating data with precision. With a focus on delivering...
-
Customer Support Specialist
1 dag geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV VoltijdAbout the RoleHellios Information BV is a leading supplier information and risk management company in the financial services sector. As a Customer Support Advisor, you will play a crucial role in our operations team, building strong relationships with clients, ensuring seamless onboarding, and validating data with precision.Key ResponsibilitiesClient...
-
Customer Support Representative
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading direct-to-consumer flower and gifting company in Europe. We're passionate about making life a little more thoughtful and beautiful, and we're looking for talented individuals to join our team.Job Title: Customer Support RepresentativeWe're seeking a highly skilled and customer-focused Customer Support...
-
Application Services Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdEmbark on a rewarding journey with KnabKnab was founded with the ambition to transform the financial sector by providing more straightforward, intelligent, and customer-centric solutions. Our mission is to enable individuals to enhance their financial health. Our distinctive methodology merges advanced technology with tailored customer support,...
-
Customer Support Representative
1 week geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading flower delivery company that's revolutionizing the way people experience gifting. We're passionate about making life a little more thoughtful and beautiful, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a highly skilled Customer Support Representative to join our team. As...
-
Desktop Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland ESP Global Services VoltijdAbout ESP Global ServicesESP Global Services is a leading provider of customized 24/7 global IT support solutions, expertly managed by a dedicated service delivery team. We offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination.The RoleWe are seeking a skilled Desktop Support...
Fulltime Customer Support Manager Material Services
3 maanden geleden
Join our client and keep aircraft in the sky Over het bedrijf Maintenance company for aircraft components Salaris en aantal uur per week Salary:
€ € 6.000 depending on experience 36-40 hours per week Start: As soon as possible Over de functie Your job in a nutshell: As Customer Support Manager of Material Services, you are responsible for the daily management of a team of Customer Support Representatives located in different facilities and countries.
You also will be working on:
will assume accountability for work delegated to your team-members to ensure performance in accordance with service level towards the customer.
drive performance (OTD%, GM%,Quote hit rate) via operational management and continuous improvement, including (basic) performance reporting towards internal and external stakeholders.
will represent your team in (cross) departmental meetings/events and actively engage with Operations, Programs and Commercial-stakeholders to maximize the operational performance of the Material Services business.
The Team:
You will be an active member of the Material Services team at Woensdrecht, Hoofddorp and Singapore. You will report to the Head of Programs.
You will manage a team of 12 Customer Support Representatives whilst having a full knowledge of the ERP and sales process in order to drive process improvement and/or back up some of your team member.
You will work closely with the team of Program Managers and Product Managers. What do you bring to the table? You have relevant (hands-on) technical experience and understanding product portfolio. You also have excellent communication and stakeholder management skills and are an excellent negotiator.Furthermore, you have the ability to look for ways to add value beyond customers' immediate requests and acts on them and have a broad understanding of the aerospace market and component trading within subject area.
It is also important that you have:
an hbo degree, or equivalent, in a technical/commercial discipline. a minimum of 3 years relevant work experience in managing (cross functional) teams. a minimum of 5 years relevant work experience within a commercial role (demonstrate commercial savviness). experience in continuous improvement projects and optimizations. demonstrated knowledge of shop processes and work order execution processes. demonstrated knowledge of Customer Support Processes. IPMA-D (desirable) & lean Six Sigma Greenbelt (desirable). excellent oral and written communication skills in the Dutch and English language.
What's in it for you? Working in this company gives you the opportunity to work in a dynamic and entrepreneurial environment, with innovative thinking and cooperation with a no-nonsense culture as the core.
You will be guided by professional and dedicated colleagues, which will give you the knowledge and experience to further boost your career.
Furthermore you'll get:
a salary up to €6.000 ,- depending on your knowledge and experience. flexible hours and hybrid working from home. 27 holiday days and 13 ADV leave days per year based on fulltime. company laptop and phone. a lot of room for professional and personal growth.
Contact Please note that we agreed with our clients to only introduce them to candidates who already live in or near Amsterdam.
Although we understand that you are willing to relocate or commute, we have agreed with our clients not to accept this as an adequate option.
Are you interested in the position and do you have the required skills and experience. Please send us your CV with a short letter of motivation. You will receive an answer from us within 5 working days. For more information please check our website or call us at We are looking forward to hearing from you