Customer Experience Manager

**Role Overview** **Job Title**: Customer Experience Manager **Department**: Customer Experience **Reports to**: Ecommerce Manager **Direct Reports**: Customer Experience Agent; Senior Customer Experience Agent As the Customer Experience Manager at Tuiss, you will lead our team in delivering best-in-class support and service to our customers. You will...

**Ben jij klaar om impact te maken?** Heb jij een passie voor innovatie en klantbeleving? Kun jij strategieën omzetten in concrete resultaten en heb je ervaring met verandermanagement? Dan is de rol van **Projectmanager Customer Experience** bij ons kantoor in hartje Rotterdam precies wat jij zoekt! **Jouw rol** Als Projectmanager Customer Experience ben...

Ben jij een leidinggevende die graag verbindt, makkelijk schakelt tussen onderwerpen en gemotiveerd de samenwerking opzoekt? Als inbound klantcontactcentrum werken wij voor één van de grootste aanbieders van internet, telefonie en televisie in Nederland. We zorgen voor extra blije klanten met onze oplossingen, of het nu gaat om vragen over een product,...

Picture this: you're seated in Maersk's iconic Rotterdam office as the Customer Experience Manager and enjoying a morning coffee whilst celebrating the successful loading of another yacht onto a Maersk vessel. The day ahead involves supporting sophisticated global supply chains across the Automobile, Chemical, Special Cargo and Industrial sectors, ensuring...

Picture this: you're seated in Maersk's iconic Rotterdam office as the Customer Experience Manager and enjoying a morning coffee whilst celebrating the successful loading of another yacht onto a Maersk vessel. The day ahead involves supporting sophisticated global supply chains across the Automobile, Chemical, Special Cargo and Industrial sectors, ensuring...

About Blauw Research">We are a leading research agency for Customer Experience, dedicated to helping organizations in the Netherlands improve their services and create enthusiastic and loyal customers.">Job Summary">We are seeking a highly motivated and detail-oriented Junior CX Research Manager to join our dynamic team. As a Junior CX Research Manager, you...

We are seeking a skilled Customer Experience Strategist to join our team in Rotterdam, Netherlands.About the RoleIn this challenging position, you will be responsible for developing and implementing digital customer experience strategies for national and international clients. Your focus will be on enhancing customer experience, loyalty, change management,...

At Maersk, we strive to deliver exceptional customer service. Our team in Rotterdam is expanding, and we're seeking a highly motivated Customer Experience Agent to support one of the world's most renowned brands.As a Customer Experience Agent, you will play a vital role in providing services to customers once they are onboarded in the Maersk environment....

At Maersk we go the extra mile to service our customers in the best possible way. We work hard to build and strengthen relationships with customers, making sure we understand their business drivers, so we can continuously improve co-operation, processes and outcomes. To the mutual benefit of both the customer and Maersk. Come and join a successful,...

**Company Description** The purpose of the role is to ensure we define, design, implement and operate the right CXM solutions for our customers within Merkle NL. You will be working closely with the Merkle NL crafts (Data & Technology, Engagement & Loyalty and Experience design), the strategy team and the business teams to ensure the solutions are...

Company Description Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end...

At DP World we are currently recruiting for a Customer Journey Manager - Europe. In this role you will be responsible for the development support, and customer engagement/acceptance, of self service and digitized HR operational and payroll services pan Europe across circa 22+ countries, multiple businesses and legal entities and 25K employees held in...

**Account Management** **Location** - Rotterdam, Netherlands*** Job Title: Customer Lifecycle Manager (all diversity) **Job Description**: **Are you passionate about sales?** **Do you want to work in sunny Spain?** **Our company** Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and...

At Maersk we go the extra mile to service our customers in the best possible way. We work hard to build and strengthen relationships with customers, making sure we understand their business drivers, so we can continuously improve co-operation, processes and outcomes. To the mutual benefit of both the customer and Maersk.Come and join a successful,...

We are seeking a highly skilled and motivated Supply Chain Experience Manager to join our team in the North European Continent Area. As a key member of our organization, you will play a critical role in supporting sophisticated global supply chains across the Automobile, Chemical, Special Cargo, and Industrial sectors.As a Team Manager, you will be...

**Customer Service Manager at Beezzz**: We’re currently seeking a motivated **Customer Service Manager** to join our team at Beezzz in our Rotterdam office. Beezzz is a software scale-up, meaning we’ve established a solid foundation and are now focused on expanding and strengthening it every day. This means you’ll play a **key role** not only in...

Based in Rotterdam, Chainels is a high-growth PropTech company revolutionizing the living and renting experience in buildings and cities. Our SaaS solution, trusted by renowned real estate investors, is currently operational in over 500 buildings across more than 10 countries, serving 100,000+ users. Our operations team is dedicated to delivering an...

*** The Customer Service Coordinator assists account teams and customer retail locations to ensure accurate and timely completion of the sales order process. This role also serves as a contact for customer service-related inquiries regarding designated accounts and assists the Account Team in daily operations. **KEY RESPONSIBILITIES** - Process...

s the Customer Experience Consultant (Area Special cargo), every day is filled with a sense of accomplishment, as you will coordinate the seamless transport of a rare, oversized cargo to various global destinations. Each day brings unique challenges, whether it's ensuring the safe shipment of break bulk cargo or meeting the strict deadlines of industrial...

Jedlix is the leading smart charging service provider in Europe. To accelerate our international expansion, we are looking for a Customer Success Manager. As a Customer Success Manager your work will directly impact how some of the world’s leading organizations leverage Jedlix software platform to enable smart charging services at scale. Jedlix operates...