Customer Experience and Relationship Manager

4 dagen geleden


Rotterdam, Zuid-Holland, Nederland Maersk Voltijd

At Maersk, we strive to deliver exceptional customer service. Our team in Rotterdam is expanding, and we're seeking a highly motivated Customer Experience Agent to support one of the world's most renowned brands.

As a Customer Experience Agent, you will play a vital role in providing services to customers once they are onboarded in the Maersk environment. This includes:

  • Customer onboarding and relationship management
  • Contract and dispute management

The role offers a great opportunity to learn, develop, and challenge yourself. You will work closely with colleagues who have developed their skills through job-related training and on-the-job experience within specific job disciplines.

We value candidates who can speak and read fluently in English, with Dutch or Polish being an asset. As a team player, you will work individually but also collaboratively to achieve our goals.

By joining Maersk, you will become an essential part of a well-established company within international shipping and logistics. You can expect a high degree of personal responsibility, competitive annual wages, 29 days of annual leave, collective health insurance, pension plan, public transportation allowance, continuous professional and personal development, free use of an internal fitness center, and fresh fruit every day in the office.

Our estimated salary for this position is approximately €45,000 per annum, taking into account the location and industry standards.



  • Rotterdam, Zuid-Holland, Nederland VONQ. Voltijd

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Relationship Manager to join our Sales department at VONQ. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers and prospects, driving business growth and revenue.Key ResponsibilitiesDevelop and implement a...

  • Customer Experience Manager

    4 weken geleden


    Rotterdam, Zuid-Holland, Nederland Urban Gym Group Voltijd

    Key ResponsibilitiesWe are seeking a Customer Experience Manager to join our team at Urban Gym Group. As a Hospitality Manager, you will be responsible for ensuring that our members have an exceptional experience at our gyms.Your key responsibilities will include:Greeting visitors with a warm welcome and creating a positive atmosphereCapturing customer...


  • Rotterdam, Zuid-Holland, Nederland Kuehne+Nagel Voltijd

    Company Overview">Kuehne + Nagel Netherlands is a leading logistics company with a dynamic sales team. We are seeking a skilled Key Account Manager to join our team.Salary and Benefits">The estimated salary for this role is €60,000 - €80,000 per year, depending on experience. Benefits include a competitive bonus, company car, iPhone, laptop, 24 vacation...


  • Rotterdam, Zuid-Holland, Nederland Maersk Voltijd

    At Maersk, we strive to deliver exceptional customer experiences by fostering strong relationships with our clients. Our team is dedicated to understanding their business needs, improving cooperation, and driving mutual benefits.We are currently seeking a highly motivated Customer Experience Agent to join our Rotterdam-based team in supporting one of the...


  • Rotterdam, Zuid-Holland, Nederland Bureau Veritas Voltijd

    Overview of the RoleWe are seeking an experienced Client Relationship Manager to join our team in the Netherlands. In this role, you will be responsible for ensuring the daily operational coordination of client nominations within Commodities.About the JobThe primary focus of this position is to serve our clients in the best way possible, manage client...


  • Rotterdam, Zuid-Holland, Nederland Maersk Voltijd

    About MaerskAt Maersk, we strive to deliver exceptional customer service by understanding our clients' needs and building strong relationships.We are a dynamic team in Rotterdam seeking a motivated Customer Experience Agent to support one of the world's most recognized brands. The role offers an excellent opportunity to learn, grow and challenge yourself...


  • Rotterdam, Zuid-Holland, Nederland Dentsu Voltijd

    We are seeking a skilled Customer Experience Strategist to join our team in Rotterdam, Netherlands.About the RoleIn this challenging position, you will be responsible for developing and implementing digital customer experience strategies for national and international clients. Your focus will be on enhancing customer experience, loyalty, change management,...


  • Rotterdam, Zuid-Holland, Nederland Maersk Voltijd

    At Maersk, we strive to deliver exceptional customer service by building strong relationships and understanding our customers' business needs. Our team is dedicated to continuous improvement, ensuring seamless co-operation, processes, and outcomes that benefit both parties.We are seeking a highly motivated Customer Experience Agent to join our team in...


  • Rotterdam, Zuid-Holland, Nederland LyondellBasell Voltijd

    At LyondellBasell, we are committed to enhancing customer experience through innovative solutions. Our Customer and Commercial Excellence (CCE) team is seeking a highly skilled individual to join our dynamic team as a Customer Experience Strategist.Company Overview:LyondellBasell is a leading global manufacturer of polymers and chemicals with a focus on...


  • Rotterdam, Zuid-Holland, Nederland Blauw Research Voltijd

    About Blauw Research">We are a leading research agency for Customer Experience, dedicated to helping organizations in the Netherlands improve their services and create enthusiastic and loyal customers.">Job Summary">We are seeking a highly motivated and detail-oriented Junior CX Research Manager to join our dynamic team. As a Junior CX Research Manager, you...


  • Rotterdam, Zuid-Holland, Nederland Ocean Network Express Voltijd

    Company OverviewOcean Network Express is a leading logistics company that prioritizes delivering exceptional customer experiences. We believe in fostering strong relationships with our clients and providing tailored solutions to meet their unique needs.SalaryWe offer a competitive market-based salary, commensurate with industry standards and taking into...


  • Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group Voltijd

    Experience the thrill of shaping the future of customer care in the Benelux retail market. As a Senior Customer Experience Director, you will lead and optimize operations of our customer care team with a focus on customer satisfaction and driving operational efficiency.About the RoleWe are seeking a seasoned professional to join our dynamic team as a Senior...


  • Rotterdam, Zuid-Holland, Nederland dentsu Voltijd

    OverviewMerkle, a dentsu company, is a leading experience consultancy driving growth and engagement through holistic, end-to-end experiences. As the only integrated experience consultancy with a heritage in data science and business performance, we deliver innovative solutions that drive results. Our expertise has earned recognition as a "Leader" by top...

  • Employee Experience Manager

    4 weken geleden


    Rotterdam, Zuid-Holland, Nederland Maersk Voltijd

    We are Maersk, a company that moves 20% of global trade every day. Our vision is to be a true integrator of container logistics connecting and simplifying our customers' supply chain through global end-to-end solutions.As an Employee Experience Manager in the People Advisory team at Maersk's Rotterdam hub in the Netherlands, you will play a key role in...


  • Rotterdam, Zuid-Holland, Nederland NEXIO PROJECTS NL B.V. Voltijd

    Job DescriptionSustainability is at the heart of our organisation, and we're looking for a highly motivated Sustainability Business Development Manager to join our team. Located in Rotterdam, the Netherlands, NEXIO PROJECTS NL B.V. is a leading global Eco Vadis training partner and holds a Platinum Eco Vadis medal.About the RoleWe're seeking a results-driven...


  • Rotterdam, Zuid-Holland, Nederland Central Parking Voltijd

    Role OverviewWe are seeking an experienced Account Manager to expand our customer base and optimize relationships with existing customers in the Benelux region.

  • Key Account Manager

    1 maand geleden


    Rotterdam, Zuid-Holland, Nederland CareerValue Voltijd

    We are seeking a Key Account Manager to join our team at {company}. As a Key Account Manager, you will be responsible for managing key client relationships and identifying new business opportunities. Your primary goal will be to strengthen our relationships with existing clients and expand our customer base.Key Responsibilities:Develop and implement growth...


  • Rotterdam, Zuid-Holland, Nederland Noblesse Recruitment Voltijd

    Are you a motivated and experienced logistics and management professional looking for a challenging role in customer service? Noblesse Recruitment is seeking a Customer Service Team Manager to join their team.About the RoleThis is a dynamic position that requires a strong understanding of customer care processes, order to cash, inventory management, and...


  • Rotterdam, Zuid-Holland, Nederland dentsu Voltijd

    We are seeking a highly skilled CX Architecture Lead to join our team at dentsu. As a key member of our Craft leadership team, you will be responsible for leading a team of solution consultants, business/information analysts, and customer process managers.Role SummaryThe ideal candidate will combine strong leadership abilities with deep expertise in customer...


  • Rotterdam, Zuid-Holland, Nederland Noblesse Recruitment Voltijd

    Job OverviewNoblesse Recruitment is seeking a highly skilled Senior Customer Service Operations Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the seamless delivery of customer services.About the RoleWe are looking for a results-driven individual with exceptional leadership skills to oversee the...