Customer Experience and Relationship Manager
4 dagen geleden
At Maersk, we strive to deliver exceptional customer service. Our team in Rotterdam is expanding, and we're seeking a highly motivated Customer Experience Agent to support one of the world's most renowned brands.
As a Customer Experience Agent, you will play a vital role in providing services to customers once they are onboarded in the Maersk environment. This includes:
- Customer onboarding and relationship management
- Contract and dispute management
The role offers a great opportunity to learn, develop, and challenge yourself. You will work closely with colleagues who have developed their skills through job-related training and on-the-job experience within specific job disciplines.
We value candidates who can speak and read fluently in English, with Dutch or Polish being an asset. As a team player, you will work individually but also collaboratively to achieve our goals.
By joining Maersk, you will become an essential part of a well-established company within international shipping and logistics. You can expect a high degree of personal responsibility, competitive annual wages, 29 days of annual leave, collective health insurance, pension plan, public transportation allowance, continuous professional and personal development, free use of an internal fitness center, and fresh fruit every day in the office.
Our estimated salary for this position is approximately €45,000 per annum, taking into account the location and industry standards.
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