Senior Manager Customer Care Sales Europe
3 weken geleden
At Cepheid, we are passionate about improving healthcare through fast, accurate diagnostic testing. Our mission drives us to develop scalable, groundbreaking solutions to solve the world's most complex health challenges. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Job OverviewThe Senior Manager Customer Care Sales Europe oversees Customer Care Europe sales, leading strategically the revenue growth of Service sales, design of our service products portfolio, and its evolution as per customers' needs.
Key Responsibilities- Oversee Customer Care Europe revenues are aligned with forecast and budget. Provide accurate forecast for current and future sales initiatives; participate to European Customer Care planning efforts and provide guidance during budget and forecast exercises.
- Ensure proactive and excellence in executing of service contract lifecycle and billable activities management.
- Gather feedbacks from Customer Facing Associates, design, develop and execute market research and other voice of customer (VOC) programs to understand market trends and opportunities.
- Contribute or manage key projects/Kaizen related to new services, support product launches and contract renewals and billable processes.
- Build, maintain and challenge a dynamic pricing strategy that delivers profitable growth.
- Work with European Regional Sales, Service and Product Leaders and Technical Solutions Managers to define and develop support strategies and service portfolio design.
- Hire, develop, train Team Associates; ensure team cohesion
- Bachelor's degree with 8+ years of experience OR master's degree with 5+ years of experience
- Solid experience in managing a team and working with cross-functional teams.
- Seasoned Commercial Leader with strong interest in Customer Care / Field Service operations.
- Experience in life science or diagnostics or healthcare industry.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
-
Senior Manager Customer Care Sales Europe Lead
4 weken geleden
Amsterdam, Noord-Holland, Nederland Cepheid VoltijdAbout CepheidCepheid is a leading provider of molecular diagnostics solutions that improve healthcare outcomes. Our mission is to accelerate the real-life impact of tomorrow's science and technology.Job SummaryWe are seeking a Senior Manager Customer Care Sales Europe to lead our customer care sales efforts in Europe. The successful candidate will be...
-
Senior Manager Customer Care Sales Europe
4 weken geleden
Amsterdam, Noord-Holland, Nederland Cepheid VoltijdAt Cepheid, we are passionate about improving healthcare through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. As a member of our team, you can make an immediate, measurable impact on a global scale, within an...
-
Strategic Sales Manager Europe
1 week geleden
Amsterdam, Noord-Holland, Nederland Cepheid VoltijdAt Cepheid, we are passionate about improving healthcare through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...
-
Strategic Sales Leader Europe
3 weken geleden
Amsterdam, Noord-Holland, Nederland Cepheid VoltijdCepheid is a pioneer in molecular diagnostics, and our mission is to improve healthcare through fast and accurate testing. As a member of our team, you will play a crucial role in driving revenue growth and expanding our service portfolio in Europe.The Senior Manager Customer Care Sales Europe will oversee the strategic direction of our Customer Care Europe...
-
Strategic Sales Leader Europe Customer Care Service
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Cepheid VoltijdCepheid is a leading diagnostics company that aims to improve healthcare through fast and accurate testing. As a Strategic Sales Leader for Customer Care Services in Europe, you will play a key role in driving revenue growth and expanding our service portfolio.With over 8+ years of experience or a Master's degree with 5+ years, you will lead the customer...
-
Senior Sales Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland IPConfigure VoltijdJob OverviewIPConfigure is a leading provider of software solutions, seeking a skilled Senior Sales Manager to spearhead our European expansion.About the RoleWe are offering a competitive salary in the range of $120,000-$180,000 per annum, based on experience and performance. This includes:A generous base salaryBonus structure tied to sales targetsOngoing...
-
Senior Sales Executive for Benelux Region
2 weken geleden
Amsterdam, Noord-Holland, Nederland Edgewell Personal Care VoltijdKey Account Manager RoleAt Edgewell Personal Care, we are seeking an ambitious and results-driven Key Account Manager to join our team in the Benelux region. As a Key Account Manager, you will be responsible for planning and executing channel and customer account growth plans, ensuring established sales targets are met in a cost-effective manner. Your key...
-
Senior Enterprise Sales Specialist
40 minuten geleden
Amsterdam, Noord-Holland, Nederland Bynder VoltijdUnleash Your Potential as a Senior Enterprise Sales Specialist in Central EuropeBynder, a leading digital asset management platform, is seeking an ambitious and results-driven Senior Enterprise Sales Specialist to join our team in Central Europe. This role offers an exceptional opportunity for you to accelerate your career, leverage cutting-edge technology,...
-
Senior Sales Professional for Benelux Region
4 weken geleden
Amsterdam, Noord-Holland, Nederland Edgewell Personal Care VoltijdAbout the RoleWe are seeking a highly experienced Senior Sales Professional to join our team in the Benelux region. As a Key Account Manager, you will be responsible for planning and delivering channel and customer account growth plans in 2024 and beyond.Key ResponsibilitiesReporting to the Key Account Director, you will own the P&L for major national key...
-
Sales Director
2 weken geleden
Amsterdam, Noord-Holland, Nederland IPConfigure VoltijdJob Title: Director of Sales - EuropeDepartment: SalesPosition: Full-TimeJob Location: EuropeJob SummaryIPConfigure is seeking a Full-time Director of Sales to drive revenue growth and expand the company's European market. The ideal candidate will have a proven track record of sales management and a deep understanding of the competitive...
-
Sales Director
4 weken geleden
Amsterdam, Noord-Holland, Nederland IPConfigure VoltijdJob Title: Director of Sales - EuropeDepartment: SalesPosition: Full-TimeJob Location: EuropeJob SummaryIPConfigure is seeking a Full-time Director of Sales to drive revenue growth and expand the company's European market. The ideal candidate will have a proven track record of sales management and a deep understanding of the competitive...
-
Senior Sales Professional, Benelux Region
3 weken geleden
Amsterdam, Noord-Holland, Nederland Edgewell Personal Care Brands, LLC VoltijdAt Edgewell Personal Care Brands, LLC, we're looking for a talented Senior Sales Professional to join our team in the Benelux region. As a key member of our sales team, you will be responsible for driving channel and customer account growth plans in 2024 and beyond for the Netherlands and Belgium markets.Key Responsibilities:Plan and deliver channel and...
-
Senior Sales Professional, Benelux Region
4 weken geleden
Amsterdam, Noord-Holland, Nederland Edgewell Personal Care Brands, LLC VoltijdAbout the RoleEdgewell Personal Care Brands, LLC is seeking an experienced Sales professional to join our global team. As a Key Account Manager, you will be responsible for planning and delivering channel and customer account growth plans in the Benelux region.Key ResponsibilitiesReporting to the Key Account Director, you will own the P&L for major national...
-
Teamleider Customer Care
2 maanden geleden
Amsterdam, Noord-Holland, Nederland PreZero VoltijdKlanttevredenheid (NPS), AHT, real-time monitoring (RTM), passie voor mens en proces, bouwen & continue verbeteren en een gedreven leider! Zijn dit termen die je aanspreken en waar je bekend mee bent? Lees dan verder! Wat ga je doen?Als teamleider Customer Care (standplaats Amsterdam) ben jij verantwoordelijk voor het coachen en begeleiden van ons customer...
-
Business Development Manager Europe
4 weken geleden
Amsterdam, Noord-Holland, Nederland Avantium VoltijdBusiness Development Manager EuropeAvantium is a pioneering company in the field of sustainable materials, and we are seeking a highly skilled Business Development Manager to join our team in Europe. As a Business Development Manager, you will play a crucial role in driving the growth of our business in Europe, developing partnerships with brand owners and...
-
Business Development Manager Europe
4 weken geleden
Amsterdam, Noord-Holland, Nederland Avantium VoltijdBusiness Development Manager EuropeAvantium is a pioneering company in the field of sustainable materials, and we are seeking a highly skilled Business Development Manager to join our team in Europe. As a Business Development Manager, you will play a key role in driving the growth of our business in Europe, developing partnerships with brand owners and...
-
Senior Cloud Strategist Europe North
2 weken geleden
Amsterdam, Noord-Holland, Nederland Amazon Web Services EMEA SARL, Dutch Branch VoltijdKey ResponsibilitiesAs a Senior Cloud Strategist Europe North, you will be responsible for leading the development and execution of go-to-market strategies for cloud services in Europe North. This will include collaborating with cross-functional teams to identify and prioritize business opportunities, developing and executing sales plans, and providing...
-
Business Development Manager CT Europe
4 weken geleden
Amsterdam, Noord-Holland, Nederland Philips VoltijdJob Title: Business Development Manager CT EuropeJob Description:The Business Development Manager CT Europe is responsible for implementing the CT commercial strategy in the Europe Region. This involves working with local sales and marketing teams to reach OIT and sales targets, supporting EU customers visits in the Customer Experience Center, and conducting...
-
Global Shopper Marketing Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Edgewell Personal Care Brands, LLC VoltijdAt Edgewell Personal Care Brands, LLC, we're looking for a talented Shopper Marketing Manager to join our team in the BeNeLux region. As a key member of our marketing team, you will be responsible for developing and implementing shopper marketing strategies that drive business growth and customer engagement.About the RoleThe ideal candidate will have...
-
Senior Sales Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland IC Resources VoltijdTechnical Sales Manager OpportunityIC Resources is seeking an experienced Technical Sales Manager to join our team in the Netherlands. As a key member of our sales team, you will be responsible for driving both new and existing business across the region.Key Responsibilities:Design Win and Demand Creation experienceBachelor's in Electronic Engineering or...