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Technical Support Specialist

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Fareharbor Voltijd

About FareHarbor

FareHarbor is a leading provider of reservation software for tours, activities, and attractions. Our mission is to empower businesses to deliver exceptional experiences to their customers.

Our Culture

We're a team of passionate and dedicated individuals who are committed to making a difference in the experiences industry. We value innovation, collaboration, and customer satisfaction above all else.

The Role

We're seeking a skilled Technical Support Specialist to join our team in Amsterdam. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring that they have a seamless experience with our software.

Key Responsibilities

  • Provide technical support to clients via email and phone
  • Resolve complex technical issues in a timely and efficient manner
  • Communicate effectively with clients and internal teams to ensure client needs are met
  • Contribute to the development of new features and improvements to our software
  • Collaborate with the development team to resolve technical issues

Requirements

  • Excellent technical skills and knowledge of our software
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Fluency in English and Greek
  • Availability to work flexible hours, including weekends and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools
  • A comprehensive training program

Why FareHarbor?

FareHarbor is a company that values its employees and provides a supportive and inclusive work environment. We're committed to making a difference in the experiences industry and believe that our employees are the key to our success.