Huidige banen gerelateerd aan Senior Manager of Customer Success - Amsterdam, Noord-Holland - Workiva Netherlands BV
-
Senior Customer Succes Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdSenior Customer Succes ManagerWe zoeken een ervaren Senior Customer Succes Manager om onze top 10 opdrachtgevers te ondersteunen in hun veilingproces. Als Senior Customer Succes Manager ben je verantwoordelijk voor het bouwen van sterke, langdurige relaties met onze opdrachtgevers en het optimaliseren van het veilingproces.VerantwoordelijkhedenJe neemt op...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding, planning, training,...
-
Senior Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Senior Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a key member of our Market Team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key ResponsibilitiesManage all customer processes, including...
-
Senior Customer Success Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients. You will work closely with our clients to understand their business needs and...
-
Customer Success Manager
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob SummaryWe are seeking a highly skilled Customer Success Manager to lead our internationally dispersed team of Customer Success Managers. As a key member of our Customer Success organization, you will be responsible for managing strategic and enterprise accounts, driving growth and adoption of our technology, and boosting renewals and strategic...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Customer Success Manager
1 maand geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdJob DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. We believe in making the world a better place by helping developers and organizations create high-quality software. To achieve this, we continuously improve and expand our Software...
-
Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdJob DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create high-quality software. To achieve this, we continuously improve and expand our Software...
-
Senior Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdJob DescriptionAbout UsSoftware Improvement Group (SIG) is a global technology and consultancy firm dedicated to delivering independent software quality assurance solutions. Our mission is to make the world a better place by helping developers and organizations create qualitatively better software.Our TeamWe are a team of passionate professionals who are...
-
Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Mollie VoltijdCustomer Success ManagerAt Mollie, we're seeking a highly driven and ambitious Customer Success Manager to join our Customer Success Management team. As a key member of our team, you'll play a crucial role in accelerating the growth of our existing customer base.Our mission is to facilitate our customers' success through proactive support and oversight. We...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a Senior Customer Success Manager to join our team at Software Improvement Group. As a key member of our Market Team, you will be responsible for servicing a portfolio of customers and extending the portfolio. You will keep the client-centric overview of all activities around a specific customer and support the customers' needs...
-
Senior Customer Succes Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdWij zoeken een Senior Customer Succes ManagerWij zijn op zoek naar een ervaren klantgerichte leider die onze top 10 opdrachtgevers kan ondersteunen bij het optimaliseren van het veilingproces en het oplossen van uitdagingen.Je taken:Je neemt op regelmatige basis contact op met onze opdrachtgevers om hun tevredenheid te evalueren en eventuele problemen aan te...
-
Senior Customer Success Architect
4 weken geleden
Amsterdam, Noord-Holland, Nederland Amplitude VoltijdAbout AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude helps businesses gain valuable insights into customer behavior and make data-driven...
-
Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdCustomer Success Manager Job DescriptionThe role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.Key Responsibilities:Oversee the...
-
Senior Customer Success Architect
4 weken geleden
Amsterdam, Noord-Holland, Nederland Amplitude VoltijdAbout AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude provides self-service visibility into the entire customer journey. Our platform guides...
-
Customer Succes Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Copernica VoltijdOver CopernicaCopernica is een innovatief bedrijf dat zich richt op het ontwikkelen van software voor e-mailmarketing. Wij zijn op zoek naar een Customer Succes Manager die ons kan helpen om onze klanten te ondersteunen en te behouden.Wat doe je als Customer Succes Manager bij Copernica?Als Customer Succes Manager ben je verantwoordelijk voor het opzetten en...
-
Senior Customer Succes Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdTroostwijk Auctions zoekt een Senior Customer Succes ManagerJij bent dé betrouwbare partner die op regelmatige basis met onze opdrachtgevers om de tafel zit, bouwend aan sterke, langdurige relaties.We reageren meestal binnen drie dagen.Wat ga je doen?Je neemt op regelmatige basis contact op met jouw opdrachtgevers om hun tevredenheid te evalueren en...
Senior Manager of Customer Success
2 maanden geleden
As a Senior Manager of Customer Success, you will be responsible for leading the Iberia & Emerging Markets Customer Success Team in EMEA. Your primary goal will be to ensure our customers receive the best possible experience, understand best practices, and continue to grow with Workiva. You will manage a team of Customer Success individuals focused on our Iberia, Italy, and emerging EMEA markets, who build post-sales relationships with customers to drive and increase adoption and utilization of Workiva's products.
Key Responsibilities
- Identify opportunities from assigned clients, including upselling and cross-selling of related products/services, client renewal, and retention results
- Provide management and subject matter leadership
- Develop and lead the strategic direction of the Iberia and Emerging Markets Customer Success function, addressing business requirements and goals
- Select, develop, and evaluate personnel to ensure the efficient operation of the function
- Lead the strategy and direction of our Customer Journey for our Iberia & Emerging Markets customers
- Enable the CSMs and develop strategies to delight our customers
- Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results with our customers
- Stay aware of regional market differentiators, adapting message and style to drive results
- Manage people, including hiring, departures, annual performance, and pay reviews
- Share your experience across the team
- Play a key role in the GTM strategy of the assigned markets
Requirements
- 8+ years of related experience in Customer Success, Account Management, Sales, Marketing, or other GTM roles
- 3+ years of people and team leadership experience
- Undergraduate degree or equivalent knowledge and career experience
- Fluency in Spanish and English
Preferred Qualifications
- Experienced manager with advanced knowledge in GTM strategies and delivering on them
- Excellent communication skills and able to demonstrate the ability to communicate at multiple levels
- Evidence of successful relationship building both internally and externally
- A track record of developing people
- A track record of delivering results against targets
- Skills in data analysis and summarizing data to deliver clear action plans
Travel Requirements & Working Conditions
- 30% travel for customer and internal meetings
- Reliable internet access for any period of work remotely and not in a Workiva office
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
