Senior Customer Success Architect
2 weken geleden
Amplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude provides self-service visibility into the entire customer journey. Our platform guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action.
Our Commitment to Diversity, Equity, and InclusionAmplitude believes that diversity is the key to creating better products, solving complex problems, and driving more powerful solutions. We strive to create an environment of inclusion, focused on psychological safety, empathy, and human connection, where employees of all backgrounds can thrive.
Job SummaryWe're seeking a Senior Customer Success Architect to join our team in the EMEA region. As a key member of our Customer Success team, you will partner with our Customer Success Managers to drive the adoption and expansion of Amplitude. Your primary goal will be to help our customers achieve their long-term goals by building a strong data foundation during the post-implementation stage of their Amplitude journey.
Key Responsibilities- Partner with Customer Success Managers to drive adoption and expansion of Amplitude.
- Become an expert in our Digital Analytics Platform to guide customers in integrating Amplitude into additional data flows and business processes.
- Develop mastery of Amplitude products to provide strategic consultation in taxonomy design, instrumentation, data governance, and dashboarding.
- Serve as a trusted technical and strategic advisor for our customers.
- Gather, organize, and report trends and customer insights to evolve our business and impact strategic priorities.
- Collaborate cross-functionally with teams like Sales, Product Engineering, Platform Support, and Customer Success to deliver tangible business outcomes to our customers.
- At least 5 years of customer-facing consulting experience with a demonstrated record of successfully engaging with enterprise accounts.
- Experience in program management executing transformational programs and change management at large companies.
- Familiarity with SQL or RESTful APIs.
- Familiarity with CDPs, Data Warehousing, Data Analytics, and/or AB Testing solutions.
- Execution and customer service-oriented skills with the ability to effectively prioritize and complete customer deliverables in alignment with customer objectives.
- Excellent verbal and written social, presentation, and interpersonal skills with the ability to explain complex technical concepts to stakeholders with varying experience levels and technical competencies.
- Problem-solving mentality and a positive attitude towards change.
- Fluent French language skills.
-
Senior Customer Success Architect
1 week geleden
Amsterdam, Noord-Holland, Nederland Amplitude VoltijdAbout AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude helps businesses gain valuable insights into customer behavior and make data-driven...
-
Senior Customer Success Architect
4 weken geleden
Amsterdam, Noord-Holland, Nederland Amplitude VoltijdAbout AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude provides self-service visibility into the entire customer journey. Our platform guides...
-
Strategic Customer Success Architect
3 dagen geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdJob Title: Principal Customer Success ArchitectAbout the Role:We are seeking a highly experienced Principal Customer Success Architect to join our Customer Outcomes team at ServiceNow. As a key member of our team, you will be responsible for developing executive relationships across a set of customers and improving the value they obtain from our platform.Key...
-
Customer Success Architect, XSIAM
4 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob Title: Customer Success Architect, XSIAMJob Summary:We are seeking a highly skilled Customer Success Architect to join our team at Palo Alto Networks. As a Customer Success Architect, you will be responsible for empowering our clients to prevent successful cyberattacks, simplify and strengthen security processes, automate and streamline security...
-
Strategic Customer Success Architect
7 dagen geleden
Amsterdam, Noord-Holland, Nederland ServiceNow VoltijdJob DescriptionServiceNow is seeking a highly skilled Principal Customer Success Architect to join our Customer Outcomes team. As a key member of our team, you will play a strategic advisory role, helping our customers achieve their vision and accelerate platform adoption.Key Responsibilities:Develop and maintain executive relationships to maximize...
-
Customer Success Architect, XSIAM
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob SummaryWe are seeking a highly skilled Customer Success Architect to join our team at Palo Alto Networks. As a key member of our customer success team, you will be responsible for empowering our clients to prevent successful cyberattacks and simplify and strengthen security processes.Key ResponsibilitiesProvide guidance and assistance to enable effective...
-
Senior Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Workiva Netherlands BV VoltijdJob Title: Senior Customer Success ManagerAs a Senior Customer Success Manager at Workiva Netherlands BV, you will play a pivotal role in driving customer success and satisfaction. Your primary focus will be on collaborating closely with valued partners and customers to craft impactful early-lifecycle experiences that foster lasting success for all...
-
Senior Customer Succes Manager
1 maand geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdSenior Customer Succes ManagerBij TBAuctions zijn wij op zoek naar een Senior Customer Succes Manager die onze top 10 opdrachtgevers ondersteunt in hun veilingproces. Als Senior Customer Succes Manager ben je verantwoordelijk voor het bouwen van sterke, langdurige relaties met onze opdrachtgevers en het optimaliseren van het...
-
Senior Customer Succes Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdSenior Customer Succes ManagerWe zoeken een ervaren Senior Customer Succes Manager om onze top 10 opdrachtgevers te ondersteunen in hun veilingproces. Als Senior Customer Succes Manager ben je verantwoordelijk voor het bouwen van sterke, langdurige relaties met onze opdrachtgevers en het optimaliseren van het veilingproces.VerantwoordelijkhedenJe neemt op...
-
Customer Success Architect, XSIAM
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Architect to join our team at Palo Alto Networks. As a key member of our customer success team, you will be responsible for empowering our clients to prevent successful cyberattacks and simplify and strengthen security processes.Your ResponsibilitiesProvide guidance and assistance to enable...
-
Senior Customer Success Manager
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Customer Success Architect, XSIAM
1 maand geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdCompany OverviewPalo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to providing innovative solutions to our customers.Job SummaryWe're seeking a highly skilled Customer Success Architect to join our team. As a key member of our customer...
-
Customer Success Architect, XSIAM
4 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdCompany OverviewPalo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to providing innovative solutions to our customers.Job SummaryWe're seeking a highly skilled Customer Success Architect to join our team. As a key member of our customer...
-
Senior Customer Success Manager
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding, planning, training,...
-
Senior Customer Success Manager
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful long-term engagement of our clients with our software solutions.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Customer Success Architect, XSIAM
2 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdCompany OverviewPalo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to making this vision a reality.Job SummaryWe're seeking a highly skilled Customer Success Architect to join our team. As a key member of our customer success team, you'll...
-
Senior Customer Success Manager
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Senior Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Software Improvement Group VoltijdAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Software Improvement Group. As a Senior Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our software solutions by our clients.Key ResponsibilitiesManage all customer processes, including onboarding,...
-
Senior Customer Success Representative DACH
4 weken geleden
Amsterdam, Noord-Holland, Nederland Searchsoftware VoltijdJoin Our Team as a Senior Customer Success Representative DACHWe are seeking a highly motivated and experienced Senior Customer Success Representative to join our team in the DACH region. As a key member of our customer success team, you will be responsible for ensuring our customers receive the best possible experience with our electric vehicle charging...
-
Senior Customer Success Representative DACH
2 weken geleden
Amsterdam, Noord-Holland, Nederland Searchsoftware VoltijdJoin Our Team as a Senior Customer Success Representative DACHWe are seeking a highly motivated and experienced Senior Customer Success Representative to join our team in the DACH region. As a key member of our customer success team, you will be responsible for ensuring our customers receive the best possible experience with our electric vehicle charging...
