Customer Service Ambassador
3 weken geleden
ModusLink B.V. is a large international logistics company delivering supply-chain solutions to various clients across the globe.
We have a warehouse in Venray and Amsterdam, with a strong presence in the Netherlands.
Salary
We offer a competitive salary between € 2,500 and € 3,500 gross per month.
This reflects our commitment to rewarding our employees for their hard work and dedication.
Job Description
We are seeking a highly skilled Business Representative/Customer Service professional to join our team in Amsterdam.
In this role, you will be the vital link between ModusLink B.V. and our clients.
Your primary responsibilities will include:
- Being the voice of the company, engaging directly with clients and interpreting their needs.
- Collaborating with various departments to create seamless solutions that enhance the client experience.
- Communicating business developments to clients and identifying opportunities for improvement.
- Preparing insightful reports to inform strategic decisions.
- Managing daily order flow, ensuring accuracy and timeliness.
Required Skills and Qualifications
To succeed in this role, you must possess:
- A proactive approach with at least 4 years of experience in a similar position, preferably within a logistics setting.
- Excellent customer-centric skills and outstanding communication abilities.
- Confidence to assert yourself under pressure while maintaining calmness.
- A keen eye for process improvements and critical thinking.
- Proficiency in MS Office, including SAP experience.
- Fluency in English.
Benefits
We offer a range of benefits to support your work-life balance and career development,
- Flexible working from home options available for several days a week.
- A minimum of 32 hours per week, with no weekends required.
Others
We value our employees' well-being and growth.
We look forward to welcoming a dedicated and skilled individual to our team.
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