Client Support Agent

1 maand geleden


Amsterdam, Noord-Holland, Nederland Shell Recharge Solutions Voltijd
About the Role

We are seeking a highly skilled and motivated Client Support Agent to join our team at Shell Recharge Solutions. As a Client Support Agent, you will be responsible for providing exceptional customer service to our corporate customers, ensuring that their experience with our e-mobility solutions is seamless and personalized.

Key Responsibilities
  • Provide proactive and professional support to corporate customers via email and phone
  • Ensure that customer queries are responded to quickly and efficiently
  • Offer expert advice and guidance on our e-mobility solutions
  • Work closely with other departments to ensure that customer needs are met
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to the latest e-mobility technology and solutions

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