Dedicated Support Specialist for Talent Management

4 weken geleden


Amsterdam, Noord-Holland, Nederland Martinair Voltijd

As a highly skilled Customer Support Specialist, you will play a vital role in delivering exceptional support to our Dutch and English-speaking customers. With a strong focus on problem-solving and customer satisfaction, you will be responsible for helping our clients understand the Talent Management Suite, a cutting-edge HR solution that enables People teams to improve the full employee lifecycle.

This role is offered on a hybrid/remote basis from Amsterdam office (or NL) with a part-time employment option (32-36 hours per week). We offer a competitive salary of €37,200 annually, plus a range of benefits including an annual training budget, pension plan, travel reimbursement, and wellness perks.

Key responsibilities include:

  • Providing friendly and precise first-line support via Intercom, resolving issues, answering questions, and listening to customer feedback;
  • Carefully managing the needs of our Dutch and English-speaking customers, ensuring their queries are addressed promptly and efficiently;
  • Developing in-depth knowledge of the Talent Management Suite, serving as the voice of the customer, and working closely with other customer-facing departments;
  • Collaborating on side projects to enhance the support team's capabilities and contribute to the company's growth;

To succeed in this role, you will require:

  • A minimum of 1 year of experience in customer care or client-facing roles;
  • Fluent Dutch and excellent English language skills;
  • Strong technical skills, with the ability to work effectively with our technical team;
  • Excellent interpersonal and communication skills, with a passion for delivering outstanding customer experiences;
  • Experience in troubleshooting technical issues and providing clear, concise information to customers;
  • A customer-centric approach, with empathy and understanding for customer concerns;
  • Team player skills, with the ability to collaborate with various departments and prioritize tasks effectively;
  • A curiosity-driven mindset, with a desire to learn and adapt to new situations;
  • Great listening skills, with the ability to transform customer feedback into actionable product suggestions;
  • Adaptability and flexibility, with a willingness to experiment and innovate;

We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are passionate about delivering exceptional customer support and are looking for a challenging role that aligns with your skills and interests, we encourage you to apply.



  • Amsterdam, Noord-Holland, Nederland Rivièra Maison Voltijd

    About the RoleWe are seeking a highly skilled and experienced Dedicated Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Your primary goal will be to ensure that our clients receive timely and effective solutions to their issues, resulting in high...


  • Amsterdam, Noord-Holland, Nederland TLD EUROPE Voltijd

    Company OverviewSmart Airport Systems (SAS) is an innovative leader in the field of ground support equipment, providing sustainable solutions that integrate cutting-edge technologies. Our company is dedicated to helping airlines and airports improve their operational efficiencies while paving the way for a greener future.We are looking for an experienced...


  • Amsterdam, Noord-Holland, Nederland Management Events Voltijd

    Thriving Office EnvironmentWe are seeking an Administrative Operations Specialist to anchor our office operations in Amsterdam. As a key member of our team, you will be responsible for ensuring seamless daily office practices and creating a welcoming and structured environment. Our dynamic office atmosphere is characterized by a fast-paced environment and a...


  • Amsterdam, Noord-Holland, Nederland Rivièra Maison Voltijd

    About the RoleWe are seeking a highly skilled Employee Experience Specialist to join our team in Amsterdam. As an Employee Experience Specialist, you will play a vital role in helping our Dutch and English-speaking customers understand and utilize our Talent Management Suite.Job DescriptionThis is a full-time employment opportunity with a hybrid/remote work...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Cognizant is a leader in digital transformation, with a strong commitment to innovation and growth. Our team of experts is dedicated to providing exceptional services and solutions to our clients.About the RoleWe are seeking an experienced Senior Operations Specialist to join our EHS platform management team. The ideal candidate will have a proven track...


  • Amsterdam, Noord-Holland, Nederland Grow-Talent Voltijd

    Grow-Talent is partnering with a leading multinational technology business to find a Dutch-speaking Customer Support Specialist for their office in Lisbon. This role involves supporting premium members of a popular streaming platform.Job Summary:We are seeking an experienced and fluent Dutch speaker to join our customer support team. As a key member of our...


  • Amsterdam, Noord-Holland, Nederland Santen Voltijd

    Santen, a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology, is seeking a talented individual to join our team as a Senior Quality Management Systems Specialist in the EMEA region.About SantenAs a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering...


  • Amsterdam, Noord-Holland, Nederland JACOBS DOUWE EGBERTS Voltijd

    About the RoleWe are seeking a highly motivated and organized Talent Acquisition Specialist to join our Global HR team. As a Talent Acquisition Specialist, you will be responsible for managing the full recruitment cycle for internships, coordinating calendars and scheduling interviews between candidates and hiring teams, managing the assessment process with...


  • Amsterdam, Noord-Holland, Nederland Cognizant Voltijd

    Your Role: As a Management Assistant in this dynamic role, you will experience a work environment that values freedom and flexibility. This position is tailor-made for a self-starter who is proactive and dedicated to unburdening the daily operations of a fast-paced professional setting. Rapidly adapt to changing priorities and exhibit exceptional...

  • IT Support Specialist

    4 weken geleden


    Amsterdam, Noord-Holland, Nederland SkySys Voltijd

    Job Title: IT Support SpecialistAbout SkySys: As a leading organization in the technology sector, SkySys is dedicated to providing innovative solutions and exceptional customer service. Our team is passionate about delivering high-quality services that meet the evolving needs of our clients.Estimated Salary: $60,000 - $80,000 per annumJob Description:Key...


  • Amsterdam, Noord-Holland, Nederland myTomorrows Voltijd

    Drive Growth and InnovationWe're myTomorrows, a pioneering HealthTech company dedicated to empowering patients and physicians worldwide to access clinical treatments in development. As a Growth Marketer at our Amsterdam office, you'll be part of a passionate team shaping impactful digital initiatives and collaborating cross-functionally to boost customer...


  • Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam Voltijd

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Vereniging Informatiewetenschappen Amsterdam.About the RoleIn this role, you will be responsible for providing top-notch support to our customers, acting as the first and second line of defense. You will work closely with our team to resolve customer queries and issues,...


  • Amsterdam, Noord-Holland, Nederland Heineken Voltijd

    Unlock your full potential in a dynamic and inclusive work environment at HEINEKEN. As a Global Talent Development Specialist, you will play a vital role in shaping the future of our organization by contributing to two exciting focus areas - Diversity, Equity & Inclusion (DE&I) and the Global Graduate Program (GGP).The Global Talent & Leadership (GT&L) team...


  • Amsterdam, Noord-Holland, Nederland Metyis Voltijd

    Metyis is a dynamic and fast-growing international company that offers exciting opportunities for professionals seeking to drive impactful change in the business world.OverviewWe are seeking a highly skilled Project Management Specialist with experience in Product Lifecycle Management (PLM) to join our team. As a PMO Technology Specialist, you will play a...


  • Amsterdam, Noord-Holland, Nederland HEADHUNTING FOR THE BEST GMBH Voltijd

    At HEADHUNTING FOR THE BEST GMBH, we are seeking an exceptional Senior Human Resources Manager to spearhead the growth of our fashion brand in The Netherlands. Based in Amsterdam, this is a pivotal role that requires expertise in strategic HR management, talent acquisition, and employee development.The ideal candidate will be responsible for shaping our...


  • Amsterdam, Noord-Holland, Nederland Grow-Talent Voltijd

    We are working with a leading Outsourcing/BPO company to recruit a Dutch speaking Customer Support Expert in Barcelona.As a Customer Support Expert, you will be responsible for handling customer inquiries and providing efficient solutions. Your duties will include:Handling incoming customer inquiries via phone, email, chat, or automated alertsRecording call...


  • Amsterdam, Noord-Holland, Nederland New10 B.V. Voltijd

    About New10New10 B.V. is a pioneering financial services scale-up established by ABN AMRO Bank to simplify and expand access to business financing across North-West Europe.We aim to revolutionize the financing landscape with efficient and transparent financial solutions for small and medium-sized enterprises.As part of our growth strategy, we are seeking a...


  • Amsterdam, Noord-Holland, Nederland SKYTREE B.V Voltijd

    About Skytree B.V.">We are a cutting-edge climate tech start-up based in the Netherlands, dedicated to developing and deploying innovative technologies that capture atmospheric carbon dioxide. Our team of talented scientists, engineers, and business professionals is passionate about creating a cleaner air future for everyone.Our company culture values...


  • Amsterdam, Noord-Holland, Nederland Match For Talent Voltijd

    Ben jij klaar voor een dynamische rol binnen een internationale organisatie met winkels op toplocaties?We zijn Match For Talent, een inspirerend team dat bekend staat om onze informele werksfeer en gedreven teams. Onze organisatie is altijd op zoek naar talentvolle mensen die bij ons passen.In de rol van Recruitment Specialist Retail ben jij de sleutelfiguur...


  • Amsterdam, Noord-Holland, Nederland Undutchables Voltijd

    Job Description for Operational Support SpecialistAt Undutchables, we are looking for a talented Operational Support Specialist to join our dynamic team. As an Operational Support Specialist, you will play a crucial role in ensuring the smooth operation of our business.**Key Responsibilities:*** Organize and coordinate tasks and projects to ensure timely...