Employee Experience Specialist

3 weken geleden


Amsterdam, Noord-Holland, Nederland Rivièra Maison Voltijd
About the Role

We are seeking a highly skilled Employee Experience Specialist to join our team in Amsterdam. As an Employee Experience Specialist, you will play a vital role in helping our Dutch and English-speaking customers understand and utilize our Talent Management Suite.

Job Description

This is a full-time employment opportunity with a hybrid/remote work arrangement from our beautiful canal-side office in Amsterdam or remotely from home in the Netherlands. The ideal candidate will have excellent communication skills, fluency in both Dutch and English, and strong technical skills. They will be responsible for providing 1st line support via our ticketing system, resolving customer issues, answering questions, and listening to their feedback.

The successful candidate will be working closely with our technical team, possess strong interpersonal skills, and have a passion for consistently delivering exceptional customer experiences. They will also be part of a growing team of 20 Customer Support Specialists across Amsterdam, New York, Paris, and Poland offices.

What We Offer
  • A competitive salary range of €35,000 - €45,000 per year, depending on experience
  • Flexible work arrangements with a minimum of 32 hours per week
  • An annual training budget of €1,500
  • Pension plan and wellness perks
  • 25 paid holiday days
  • Work-from-anywhere policy for 4 weeks/year
  • An inclusive and international work environment

Tellent is committed to equality and diversity, and we welcome applications from underrepresented groups. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and ambitious scale-up, please apply for this exciting opportunity.



  • Amsterdam, Noord-Holland, Nederland Aesop Voltijd

    Aesop is a global retail organisation that offers professional development and advancement opportunities to complement career goals and aspirations.We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. As a certified B Corp, we are committed to building a more...


  • Amsterdam, Noord-Holland, Nederland Page Personnel Voltijd

    Page Personnel is seeking a Customer Experience Specialist to join their team.About the Company:We are a well-established recruitment agency in the industry, recognized for our expertise and commitment to excellence. We pride ourselves on building long-lasting relationships with our clients and candidates, ensuring a personalized approach to every...


  • Amsterdam, Noord-Holland, Nederland Bugaboo Voltijd

    About UsBugaboo is a pioneer in parenting products, innovating since 1999. We design for the future with a mindset of creativity and sustainability.Job OverviewWe're seeking a Digital Designer to create premium digital experiences that enhance our brand's global presence.Key Responsibilities:Design visually appealing and functional digital assets within...


  • Amsterdam, Noord-Holland, Nederland Aesop Voltijd

    Aesop, a global retail organisation, is seeking a part-time Customer Experience Specialist to join our team. In this role, you will embody the brand's desire to engage and guide customers in their skincare journey.Role OverviewThis position operates on a part-time basis, with 15-20 hours of work per week. The role involves working on-site, welcoming...


  • Amsterdam, Noord-Holland, Nederland Omnipresent Voltijd

    Job Title: Global Benefits CoordinatorWe are seeking a highly skilled Global Benefits Coordinator to join our team at Omnipresent. As a key member of our benefits administration team, you will play a critical role in ensuring seamless delivery of employee benefits across various regions.About the Role:Benefits Administration: Assist in the administration and...


  • Amsterdam, Noord-Holland, Nederland Picnic Voltijd

    We are revolutionizing the way people buy groceries, and we need a talented Human Resources Operations Lead to join our team!About UsPicnic is a scale-up environment that offers freedom and autonomy to drive your own projects and create a visible impact.Our company values diversity and inclusion, with over 80 nationalities across three countries. You'll be...


  • Amsterdam, Noord-Holland, Nederland Randstad Nederland Voltijd

    We zoeken een ervaren Host die klaar is om het Experience Center 'ATAG Live' op de kaart te zetten. In januari 2025 openen ze de deuren van één van de meest ambitieuze projecten tot nu toe: ATAG Live.BedrijfsinformatieHet nieuwe Experience Center wordt gevestigd in het prestigieuze HAUT Amsterdam, waar men de...We zijn op zoek naar iemand met ervaring in...


  • Amsterdam, Noord-Holland, Nederland Yource Voltijd

    Beschrijving van de FunctieWe zoeken een HR Specialist die kan werken in de bancaire sector. Als HR Specialist ben je verantwoordelijk voor het beantwoorden van vragen en het geven van advies over HR-producten, -diensten en -systemen. Je draagt bij aan een optimale employee experience en streeft naar hoge tevredenheid bij gebruikers van onze HR-diensten.Je...


  • Amsterdam, Noord-Holland, Nederland Stayokay Voltijd

    Stayokay is the largest hostel chain in the Netherlands, offering a unique experience to its guests. We are looking for a Cleanliness and Guest Experience Specialist to join our team.About StayokayWith 21 hostels across the country, Stayokay has been a leading player in budget accommodation for over 95 years. Our culture is built around three core values:...


  • Amsterdam, Noord-Holland, Nederland Coders Connect Voltijd

    At Coders Connect, we're committed to delivering world-class digital experiences. We're seeking a talented Digital Experience Specialist to join our team, specializing in understanding user behavior and optimizing website performance to enhance customer journeys and drive growth.Role OverviewThis role is a key part of our partnership with a global e-commerce...

  • User Experience specialist

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland GVB Voltijd

    Ben jij een creatieve User Experience Specialist die impact wil maken op miljoenen reizigers in Amsterdam? Lees verder en ontdek hoe jij kunt bijdragen aan optimale gebruikerservaringen bij GVB!GVB vervoert bijna 1 miljoen reizigers per dag. Team Channels is daarbij verantwoordelijk voor beheer, onderhoud en doorontwikkeling van de digitale kanalen van GVB,...


  • Amsterdam, Noord-Holland, Nederland Burberry Voltijd

    Job OverviewBurberry is a renowned luxury fashion brand seeking an exceptional Luxury Client Experience Specialist to join our team in Amsterdam. As a key member of our retail staff, you will be responsible for delivering a personalized and elevated experience to our discerning clients.


  • Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

    At Pulitzer Amsterdam, we are true storytellers. Our home features 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden, and the modern-Dutch restaurant Jansz., all sharing tales of our passion for hospitality.The heart of our team beats with motivation, passion, and genuineness. We are social and charming by nature, creating...


  • Amsterdam, Noord-Holland, Nederland Laka Voltijd

    Unlock Your Potential as a Customer Experience Specialist at LakaWe're seeking an exceptional Customer Experience Specialist to join our team in the UK. As a key member of our CX function, you'll play a vital role in delivering an outstanding experience for our customers and helping us grow our brand internationally.In this exciting role, you'll be the first...


  • Amsterdam, Noord-Holland, Nederland Tom Ford Voltijd

    Tom Ford Luxury Beauty Experience SpecialistWith Tom Ford, you will be part of a brand that offers unparalleled luxury beauty experiences. As one of our skilled Tom Ford Beauty Specialists, you will consistently exceed customer expectations within this esteemed brand. Essential skills for this role include extraordinary customer service expertise,...


  • Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

    We are true storytellers at Pulitzer Amsterdam, and our team is the beating heart of our hotel. We are motivated, passionate, and genuine people with service in our veins.Are you a social and charming individual who can create everlasting memories for our guests? Do you have an extensive network in the city and a passion for going above and beyond to help...

  • User Experience specialist

    2 weken geleden


    Amsterdam, Noord-Holland, Noord-Holland, Nederland GVB Voltijd

    Ben jij een creatieve User Experience Specialist die impact wil maken op miljoenen reizigers in Amsterdam? Lees verder en ontdek hoe jij kunt bijdragen aan optimale gebruikerservaringen bij GVB!GVB vervoert bijna 1 miljoen reizigers per dag. Team Channels is daarbij verantwoordelijk voor beheer, ond


  • Amsterdam, Noord-Holland, Nederland Cartier Voltijd

    Company OverviewAt Cartier, we pride ourselves on delivering exceptional customer experiences that exceed our clients' expectations. As a Luxury Client Experience Specialist, you will be an integral part of our team, dedicated to building and nurturing relationships with our discerning clients.


  • Amsterdam, Noord-Holland, Nederland Aesop Voltijd

    With over 35 years of experience in creating inspiring environments, Aesop is committed to fostering a culture that supports employee growth and development.We strive for balance between people, planet, and profit by reducing our footprint and promoting sustainability. Our commitment to building a more inclusive society has led us to become a certified B...


  • Amsterdam, Noord-Holland, Nederland Telio Management GmbH Voltijd

    About the RoleAs a Customer Experience Specialist, you will be part of the international service center of Telio Group, based in Amsterdam. Your mission is to deliver exceptional customer experiences through effective issue resolution, proactive communication, and continuous process improvement.Key Responsibilities:Act as the primary point of contact for...