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Dedicated Customer Experience Specialist for Talent Management

1 maand geleden

Amsterdam, Noord-Holland, Nederland Rivièra Maison Voltijd
About the Role

We are seeking a highly skilled and experienced Dedicated Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

Your primary goal will be to ensure that our clients receive timely and effective solutions to their issues, resulting in high levels of customer satisfaction.

Key Responsibilities
  • Provide responsive and professional support via phone, email, and chat
  • Resolve customer complaints and issues efficiently and effectively
  • Collaborate with internal teams to identify and implement process improvements
  • Stay up-to-date with product knowledge and provide accurate information to customers
About the Team

You will be part of a dynamic and supportive team that is passionate about delivering exceptional customer experiences.

We offer a collaborative and inclusive work environment where you can grow and develop your skills.

Requirements
  • 1 year of experience in a customer-facing role
  • Fluent Dutch and excellent English language skills
  • Strong technical skills and ability to learn new systems quickly
  • Excellent communication and problem-solving skills
What We Offer
  • A competitive salary of €37,200 per annum
  • The opportunity to work in a fast-paced and dynamic environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package
About Us

We are Tellent, a leading provider of Talent Management Suites. Our mission is to empower people teams to improve the full employee lifecycle with cutting-edge HR technology.

We have a growing network of over 300 partners and operate from six global locations.

Why Join Us?
  • Opportunity to work with a market-leading company
  • Chance to be part of a diverse and multicultural team
  • Flexible working arrangements and work-life balance
  • Comprehensive benefits package and ongoing training