Dutch Market Customer Experience Ambassador
6 dagen geleden
Lemonade Insurance Company is seeking a talented Customer Experience Specialist to join our team in the Dutch Market. This role will be based in Amsterdam, Netherlands and will focus on delivering an exceptional customer experience for our clients.
We are looking for a highly motivated and enthusiastic individual who is fluent in Dutch and has a strong understanding of the English language. The ideal candidate will have excellent communication and problem-solving skills, as well as a passion for providing outstanding customer support.
The successful candidate will work closely with our product and engineering teams to ensure that our customers receive a seamless and delightful experience. This will involve providing surprise and delight moments through personalized support, building customer confidence in our brand by showcasing deep knowledge of our products, and identifying and communicating critical pain points in our customer user experience.
We offer a competitive salary of approximately €55,000 per year, depending on experience, plus benefits such as flexible working hours, a comprehensive health insurance package, and access to ongoing growth opportunities in the exciting world of AI.
In addition to the financial rewards, you will have the opportunity to work in a dynamic and innovative company that is committed to making a positive impact on society. Our mission is to deliver environmental and social impact using our products and technology, and we are always looking for new ways to improve our services and make a difference in the lives of our customers.
As a Public Benefit Corporation and a certified B-Corp, we are dedicated to creating a workplace culture that is inclusive, diverse, and supportive. We believe in empowering our employees to take ownership of their work and contribute to the success of the company, and we offer a range of training and development opportunities to help you achieve your career goals.
So if you are passionate about delivering exceptional customer experiences, have a talent for communication and problem-solving, and are eager to work in a dynamic and innovative company, then we would love to hear from you.
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