Head of Global Customer Experience
3 weken geleden
About the Role
We are seeking a highly skilled and experienced professional to lead our Global Customer team. As the Head of Global Customer, you will be responsible for developing and executing a comprehensive customer strategy that drives business growth and customer satisfaction.
Key Responsibilities
- Identify and prioritize global customers who can help us achieve our business objectives.
- Develop and implement a customer engagement strategy that drives growth and customer satisfaction.
- Lead cross-functional teams to develop and execute customer-facing programs and initiatives.
- Collaborate with global leaders to develop and implement customer-centric business strategies.
- Measure and report on customer satisfaction and growth metrics.
Requirements
- Proven experience in customer strategy and development.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize multiple projects.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Location
Amsterdam
-
Head of Global Customer Experience
2 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Global Customer team. As the Head of Global Customer, you will be responsible for developing and executing a comprehensive customer strategy that drives business growth and customer satisfaction.Key ResponsibilitiesIdentify and prioritize global customers who can help us...
-
Head of Global Customer Experience
1 week geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Global Customer Experience. This is a unique opportunity to lead our global customer strategy and drive business growth through exceptional customer experiences.Key ResponsibilitiesDevelop and implement a global customer strategy that aligns with our...
-
Head of Global Customer Experience
3 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdJob DescriptionJob Title: Head of Away From Home Global CustomerJob Summary:We are seeking a highly skilled and experienced professional to lead our Global Customer team. As the Head of Away From Home Global Customer, you will be responsible for identifying and prioritizing global customers who can help us unlock our 10-year objectives. You will work closely...
-
Head of Global Customer Experience
4 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Global Customer team. As the Head of Global Customer, you will be responsible for developing and executing a comprehensive customer strategy that drives business growth and customer satisfaction.Key ResponsibilitiesIdentify and prioritize global customers who can help us...
-
Head of Global Customer Experience
4 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Global Customer Experience. This is a unique opportunity to lead our global customer strategy and drive business growth through exceptional customer experiences.Key ResponsibilitiesDevelop and execute a global customer strategy that aligns with our...
-
Head of Global Customer Strategy
1 week geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdJob DescriptionJob Title: Head of Away From Home Global CustomerLocation: AmsterdamJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our Away From Home Global Customer team. As the Head of Away From Home Global Customer, you will be responsible for developing and executing a global customer strategy that...
-
Head of Customer Experience
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Tellent VoltijdAbout the RoleThe Head of Customer Experience Benelux will be responsible for leading and scaling the customer service operations to drive customer satisfaction, retention, and growth. This role will oversee the Onboarding, Support, Key Accounts and Strategic Account Management teams, working closely with product and sales teams to increase Net Revenue...
-
Head of Customer Experience
4 weken geleden
Amsterdam, Noord-Holland, Nederland Betty Blocks VoltijdAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations in the Benelux region. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth.Key ResponsibilitiesLead and develop a high-performing customer service team, including the...
-
Global Customer Lead
1 dag geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdAbout the RoleWe are seeking a skilled Global Customer Lead to join our team at The Kraft Heinz Company. As a key member of our Global AFH Capabilities Team, you will be responsible for identifying and prioritizing global customers who can help us achieve our 10-year objectives.Key ResponsibilitiesIdentify and prioritize global customers who can help us...
-
Head of Customer Experience Lead
1 maand geleden
Amsterdam, Noord-Holland, Nederland Bold VoltijdAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations in the Benelux region. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth.Key ResponsibilitiesLead and develop a high-performing customer service team, including the...
-
Head of Customer Experience Lead
3 weken geleden
Amsterdam, Noord-Holland, Nederland Betty Blocks VoltijdAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations and drive customer satisfaction, retention, and growth.Key ResponsibilitiesDrive Retention and Growth: Achieve higher Net Revenue Retention (NRR) through strategic initiatives that reduce churn, increase upsell/cross-sell...
-
Head of Customer Experience Lead
4 weken geleden
Amsterdam, Noord-Holland, Nederland INDG VoltijdAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations and drive customer satisfaction, retention, and growth.Key ResponsibilitiesLead and develop a high-performing customer service team, including the Onboarding Team, Key Account CSMs, Support Team, and SAMs.Drive retention and...
-
Head of Customer Experience Lead
1 week geleden
Amsterdam, Noord-Holland, Nederland INDG VoltijdAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations in the Benelux region. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth.Key ResponsibilitiesLead and develop a high-performing customer service team, including the...
-
Head of Customer Experience Leader
1 week geleden
Amsterdam, Noord-Holland, Nederland Melitta Group VoltijdAbout the Role:We are seeking a highly skilled and experienced Head of Customer Experience to lead our customer service operations in the Benelux region. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth through strategic initiatives and team leadership.Key Responsibilities:Develop and implement...
-
Head of Global Transformation
2 weken geleden
Amsterdam, Noord-Holland, Nederland Just Eat Takeaway VoltijdJob Title: Head of Global ChangeThe Head of Global Change plays a pivotal role in driving organisational transformation and change management through a centre of excellence. This role closely collaborates with business leaders to deliver change support on global strategic projects and programs, ensuring alignment with the company's vision and priorities.Key...
-
Head of Global Transformation
4 weken geleden
Amsterdam, Noord-Holland, Nederland Just Eat Takeaway VoltijdJob Title: Head of Global ChangeThe Head of Global Change plays a pivotal role in driving organisational transformation and change management through a centre of excellence. This role leads the organisation in strategic transformation and project-related change, collaborating closely with business leaders to deliver change support on global strategic...
-
Head of Global Transformation
4 weken geleden
Amsterdam, Noord-Holland, Nederland Just Eat Takeaway VoltijdJob Title: Head of Global ChangeThe Head of Global Change plays a pivotal role in driving organisational transformation and change management through a centre of excellence. This role closely collaborates with business leaders to deliver change support on global strategic projects and programs, ensuring alignment with the company's vision and priorities.Key...
-
Head of Global Transformation
3 weken geleden
Amsterdam, Noord-Holland, Nederland Just Eat Takeaway VoltijdJob Title: Head of Global ChangeThe Head of Global Change plays a pivotal role in driving organisational transformation and change management through a centre of excellence. This role leads the organisation in strategic transformation and project-related change, collaborating closely with business leaders to deliver change support on global strategic...
-
Head of Global Sustainability Strategy
4 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdJob Title: Head of Global Net Zero SustainabilityAbout the Role:We are seeking a highly skilled and experienced professional to lead our global net zero sustainability efforts. As the Head of Global Net Zero Sustainability, you will be responsible for developing and implementing a comprehensive strategy to reduce our greenhouse gas emissions and achieve our...
-
Head of Global Sustainability Strategy
3 weken geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdJob Title: Head of Global Net Zero SustainabilityAbout the Role:We are seeking a highly skilled and experienced professional to lead our global net zero sustainability efforts. As the Head of Global Net Zero Sustainability, you will be responsible for developing and implementing a comprehensive strategy to reduce our greenhouse gas emissions and achieve our...