Strategic Account Growth Manager

2 dagen geleden


Amsterdam, Noord-Holland, Nederland Elsevier BV Company Voltijd
About the Role

The Strategic Account Growth Manager will focus on driving commercial retention and account growth goals, community engagement, and advocacy. They will also support the customer's business case for renewal to the customer's buying committee.

Key Responsibilities:
  • Orienting and exploring new opportunities to engage our corporate audience in a constantly evolving digital marketing landscape, to support recurring renewals and maximize customer retention via account growth opportunities
  • Defining and designing successful user engagement and community building strategies to drive awareness and adoption and build advocacy and trusted partnerships by demonstrating that our solutions and services positively impact research outcomes
  • Executing innovative marketing campaigns and partnering with product and marketing effectiveness teams to analyze data that will improve our impact on stimulating awareness and usage at scale across portfolio our Life Science and Engineering segments

In this role, you will identify, support, and develop champions in our corporate community.

Requirements:
  • Experience in customer-centric program development, community development, and multi-channel digital experience
  • Experience in managing programs with multiple stakeholders and delivering results in a global matrixed organization
  • Proven analytical skills and experience in using evidence-based data for marketing activity decision-making and performance reporting
  • Excellent communicator with verbal, written, interpersonal, and presentation skills
  • Strong customer focus. Experience in subscription businesses and Life Sciences or Medical fields
Benefits

We promote a healthy work-life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Dutch Share Purchase Plan
  • Annual Profit Share Bonus
  • Comprehensive Pension Plan
  • Home, office, or commuting allowance
  • Generous vacation entitlement and option for sabbatical leave
  • Maternity, Paternity, Adoption, and Family Care leave
  • Flexible working hours


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