Marketplace Operations Manager

3 weken geleden


Amsterdam, Noord-Holland, Nederland Studytube Voltijd
Wat je gaat doen

Als Marketplace Operations Manager bij Studytube ben je verantwoordelijk voor het beheren van onze marktplaats. Je zult samenwerken met onze klanten om hun behoeften te begrijpen en hun marktplaats in te richten om hun doelen te bereiken. Je zult ook verantwoordelijk zijn voor het ondersteunen van onze klanten bij het oplossen van problemen en het verbeteren van hun gebruikerservaring.

Je zult werken met onze klanten om hun marktplaats in te richten, hun producten en diensten te promoten en hun verkoopcijfers te verbeteren. Je zult ook verantwoordelijk zijn voor het analyseren van data om te begrijpen hoe onze klanten hun marktplaats gebruiken en hoe we hun ervaring kunnen verbeteren.

Daarnaast zul je samenwerken met ons team om nieuwe functies en updates te ontwikkelen die onze klanten helpen hun marktplaats te verbeteren. Je zult ook verantwoordelijk zijn voor het communiceren van deze updates en functies naar onze klanten.

Je zult werken in een dynamische omgeving waarin je constant nieuwe uitdagingen zult aantreffen. Je zult moeten zijn in staat om snel te leren en te groeien om onze klanten te helpen hun marktplaats te verbeteren.

Wie jij bent
  • Je hebt HBO- of academisch werk- en denkniveau en een sterke motivatie om te leren en jezelf verder te ontwikkelen.
  • Je bent ambitieus en proactief, en hebt tussen de 0 en 3 jaar werkervaring. Eerder werkervaring in de L&D-branche is een pré, maar jouw bovengemiddelde interesse in leren en ontwikkelen is minstens zo belangrijk.
  • Je hebt sterke communicatieve vaardigheden en weet snel vertrouwen op te bouwen bij zowel klanten als collega's.
  • Je beheerst de Nederlandse taal perfect en Engels is een mooie bijkomstigheid.
  • Je werkt gestructureerd en houdt altijd het overzicht, zelfs in een dynamische omgeving.
  • Je denkt niet alleen in oplossingen, maar implementeert deze ook snel en effectief.

Met jouw klantgerichte aanpak en communicatieve vaardigheden weet je sterke relaties op te bouwen en leerpartners optimaal te ondersteunen. Je bent een natuurlijke probleemoplosser die graag meedenkt over hoe we ons product kunnen verbeteren, en jouw ideeën worden serieus genomen. Je hebt affiniteit met software en houdt ervan processen te stroomlijnen, zodat iedereen succesvol kan zijn op ons platform. Jij zorgt ervoor dat onze leerpartners en klanten het meeste uit hun samenwerking met Studytube halen



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