Senior IT Support Specialist

1 week geleden


Almere, Flevoland, Nederland Henry Schein Dental B. V. Voltijd € 3.300 - € 4.500
Job Title: Senior IT Support

We are seeking a highly skilled and experienced Senior IT Support professional to join our team in the Benelux region. As a key member of our IT support department, you will be responsible for providing technical assistance and support to our internal customers, ensuring that they have access to the necessary IT resources and software programs to perform their duties effectively.

Key Responsibilities:
  • Provide 1st and 2nd line support for 400+ users at 5 locations in the Benelux region
  • Respond and take ownership of escalated helpdesk tickets from Tier I support staff
  • Jointly coordinate the supply of IT and telecommunications equipment, and maintain an inventory including relevant support contracts, in accordance with business requirements
  • Ensure adherence to processes, reporting, and documentation for day-to-day support tasks, SOX, and other regulatory requirements
Requirements:
  • Strong log analysis skills, technical troubleshooting, and problem-solving skills
  • Fluent in English and Dutch, knowledge of French is a plus
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • A total of 33 days of vacation and additional days off (ATV) based on full-time employment
  • A good work-life balance with the possibility to work partially from home


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