Customer Support Specialist

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.600 - € 3.400

As a Customer Support Specialist at Undutchables, you will play a vital role in taking our customers' experiences to the next level. This is an exciting opportunity for someone who is passionate about delivering exceptional service and has a knack for styling.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team. As a Support Professional, you will be responsible for providing top-notch service to our clients via phone, email, and chat. Your goal will be to turn every customer into a loyal fan by ensuring that each interaction is personalized and memorable.

You will work closely with your colleagues to achieve this objective, relying on your excellent communication skills and ability to think creatively to resolve any issues that may arise. Whether it's advising customers on sizing, color combinations, or helping them find the perfect outfit, you will be an invaluable asset to our team.

Key Responsibilities
  • Provide exceptional customer service through various channels (phone, email, chat)
  • Work collaboratively with colleagues to ensure seamless support
  • Offer style advice and guidance to customers
  • Proactively identify and resolve customer issues
Requirements

To succeed in this role, you will need:

  • A passion for customer service and a strong desire to deliver exceptional results
  • Excellent communication and problem-solving skills
  • The ability to work well under pressure and maintain a positive attitude
  • A keen eye for fashion and a deep understanding of men's styling
  • At least 2 years of experience in customer-facing roles
Working Conditions

We offer a dynamic and supportive work environment where you can grow and develop as a professional. Some highlights include:

  • A competitive salary of €32,000 - €40,000 per annum
  • The opportunity to work in a fast-growing e-commerce company
  • A fun and dynamic team where your input matters
  • The chance to learn and develop new skills in a collaborative setting
About Us

Undutchables is a rapidly expanding menswear fashion brand with a strong presence in the Netherlands, Germany, and internationally. Our vision is to become the go-to destination for stylish and fashion-conscious men. Join us on this exciting journey and help us make a lasting impact in the world of fashion



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