Customer Support Specialist in Barcelona
3 dagen geleden
Grow-Talent is partnering with a leading Outsourcing/BPO company based in Barcelona, Spain to recruit a full-time Dutch speaking Customer Support Representative.
This position involves providing exceptional customer service via various communication channels, ensuring timely and efficient issue resolution while adhering to project processes and procedures.
Key Responsibilities:- Handle incoming customer inquiries (phone, email, chat, or automated alerts) and address user needs efficiently
- Record call details in the call management system, ensuring timely responses and resolutions within agreed SLA
- Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications
- Escalate any potential service issues to senior team members, as needed
- Adhere to all project processes and procedures
- Ensure compliance with contractual SLA
- Provide coverage for other agents in their absence, whether within the same team or across different teams
- Collaborate with the team on specific projects, when requested
- Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records
- Participate in regular team meetings
- Native / fluent in Dutch (both verbal and written). Proficiency in English (minimum B2 level)
- A minimum of 1 year of customer service experience is required
- Experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred
- Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary
- Strong aptitude for working in a customer service environment
- Excellent customer care skills, with the ability to listen to and understand customer needs
- Attractive remuneration package based on experience, skills, and performance (approximately €30,000 per annum)
- Higher salary from the 7th month
- Working schedule: Monday to Friday, 08:00 AM - 05 PM
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential
-
Amsterdam, Noord-Holland, Nederland Cross Border Talents VoltijdAbout the RoleWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team in Barcelona. As a key member of our support team, you will be responsible for delivering exceptional service to our customers, ensuring their queries are addressed promptly and efficiently.ResponsibilitiesAddress customer inquiries via phone,...
-
Dutch Speaking Customer Support Specialist
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent is collaborating with a pioneering technology company in Barcelona to find a skilled Dutch speaking customer support professional. This full-time position comes with an excellent remuneration package based on experience, skills, and performance.About the RoleAs a Dutch speaking customer support specialist, you will be handling incoming requests...
-
Dutch Speaking Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdAt Grow-Talent, we are working with a leading outsourcing and business process outsourcing company in Barcelona that is seeking an experienced Dutch speaking customer support representative. Location: Barcelona, SpainJob Description:The primary responsibility of this role will be to handle incoming customer inquiries via various communication channels,...
-
Customer Support Expert for Automotive Industry
2 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdWe are working with a leading Outsourcing/BPO company to recruit a Dutch speaking Customer Support Expert in Barcelona.As a Customer Support Expert, you will be responsible for handling customer inquiries and providing efficient solutions. Your duties will include:Handling incoming customer inquiries via phone, email, chat, or automated alertsRecording call...
-
Customer Support Specialist
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.600 - € 3.400As a Customer Support Specialist at Undutchables, you will play a vital role in taking our customers' experiences to the next level. This is an exciting opportunity for someone who is passionate about delivering exceptional service and has a knack for styling.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team. As...
-
Multinational Tech BPO Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdCompany OverviewGrow-Talent.com is partnering with a leading multinational technology BPO company to find a Dutch speaking Customer Service Representative for their Barcelona office. This position offers a unique opportunity to work in a dynamic and creative team with a positive and friendly atmosphere.SalaryThe company offers an excellent remuneration...
-
Customer Service Representative
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for handling incoming customer inquiries and providing top-notch service to our clients.
-
Dutch Speaking Customer Service Representative
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent.com is working with a leading outsourcing company in Barcelona, Spain.Company OverviewThis prominent BPO firm is seeking an exceptional Dutch-speaking Customer Service Representative to join their team. The successful candidate will have the opportunity to work in a dynamic and creative environment, providing top-notch customer service and...
-
Dutch Speaking Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent is partnering with a leading multinational technology business to find a Dutch-speaking Customer Support Specialist for their office in Lisbon. This role involves supporting premium members of a popular streaming platform.Job Summary:We are seeking an experienced and fluent Dutch speaker to join our customer support team. As a key member of our...
-
Dutch Speaking Customer Service Expert for Barcelona Office
3 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdLooking to recruit a skilled Dutch speaking Customer Service Expert for their Barcelona office. Located in the heart of Spain, this role offers an exciting opportunity to work with a leading multinational technology BPO company.Job Description: Handle incoming B2C user requests via telephone/email and respond within SLA to customer.Solve complex...
-
Multinational BPO Customer Service Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent is collaborating with a leading technology company to fill the role of Dutch-speaking Multinational BPO Customer Service Specialist in their Barcelona office.Salary: €25,000 - €35,000 per year (depending on experience).Job Description:This position involves handling customer inquiries via phone and email, ensuring timely response and...
-
Customer Support Representative
3 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob DescriptionWe are seeking a skilled Customer Support Representative to join our team in Barcelona. This is a full-time position, and you will be based on-site.ResponsibilitiesRespond to customer inquiries via phone, email, chat, or automated alerts, ensuring efficient resolution of user needs.Record call details in the call management system, adhering to...
-
Dutch Speaking Customer Support Expert
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdAbout the RoleWe are seeking a highly skilled Dutch speaking Customer Support Representative to join our team in Barcelona. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.Job DescriptionThe ideal candidate will have excellent communication skills, both...
-
ICT Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Zenda Support VoltijdBen jij op zoek naar een uitdagende baan in de IT? Dan zijn wij bij Zenda Support op zoek naar jou! Als ICT Support Specialist ben je het visitekaartje van onze IT afdeling en het eerste aanspreekpunt voor jouw collega's bij IT-gerelateerde zaken.SalarisWe bieden een brutosalaris tot €3.500 per maand, afhankelijk van jouw werkervaring en certificering....
-
Dutch Content Reviewer in Barcelona
1 week geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob Title: Dutch Content Reviewer in BarcelonaWe are seeking a highly skilled Dutch Content Reviewer to join our team in Barcelona, Spain. As a key member of our content moderation team, you will play a crucial role in ensuring the quality and integrity of user-generated content on our platform.About the RoleThis is a full-time or part-time opportunity for a...
-
Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Resideo VoltijdJob Description:In this role, you will be responsible for providing exceptional customer support and inside sales services to our customers in the Netherlands. As a Technical Product Consultant, you will work closely with our sales team to provide technical product guidance, develop accurate quotations, and produce offers for our Area Sales Managers.You will...
-
Dutch Speaking Sales Professional for Barcelona Office
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob Overview:We are seeking a highly skilled and experienced Dutch speaking sales professional to join our team in Barcelona, Spain. As an Inside Sales Representative, you will be responsible for identifying and qualifying prospects, driving profitability through proactive management, and providing exceptional customer service.About the Role:This is a...
-
Dutch Content Reviewer in Barcelona
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdAbout the RoleWe are seeking a highly skilled Dutch Content Reviewer to join our team in Barcelona, Spain. As a key member of our content moderation team, you will play a critical role in ensuring the quality and integrity of user-generated content on our platforms.ResponsibilitiesMonitor and review user-generated content for compliance with platform...
-
Digital Dental Support Specialist
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Nobel Biocare VoltijdWe are seeking a skilled Digital Dental Support Specialist to join our team in Amsterdam. This is an exciting opportunity to work with cutting-edge technology and make a real impact in the field of dental care.About the RoleAs a Digital Dental Support Specialist, you will be responsible for promoting our digital workflow and prosthetics portfolio to...
-
Digital Marketing Strategist in Barcelona
2 weken geleden
Amsterdam, Noord-Holland, Nederland Cross Border Talents VoltijdWe are Cross Border Talents, a premier consultancy specializing in exceptional digital marketing solutions tailored for Google products. Our mission is to enable businesses to enhance their online visibility and achieve sustainable growth. Based in the lively city of Barcelona, our office provides an inspiring atmosphere for creative professionals eager to...