Reservations Coordinator
2 weken geleden
We are seeking a highly skilled and friendly Reservations Agent to join our team at Motel One Amsterdam. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless booking experience, and maintaining accurate records.
Key Responsibilities:- Process and review bookings, overbookings, and options in a timely and efficient manner
- Maintain accurate records in Sihot and electronic booking systems
- Generate and verify invoices in line with our pricing policy
- Handle deposits and monitor timely incoming payments
- Assist the Sales and Front Office team during peak periods
- Bonus program: Receive a bonus based on guest satisfaction ratings
- International career opportunities: Discover a variety of career opportunities in our hotels nationally and internationally
- Staff discounts: Enjoy attractive staff rates in all of our hotels throughout Europe and the USA
- Personal and professional development: Participate in extensive onboarding, annual trainings, and coaching at our One University
- Celebrate with the team: Join us for summer parties, holiday celebrations, and our annual international soccer tournament
We are looking for a motivated and customer-focused individual with a passion for the hotel industry. You will have:
- Completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry
- An excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Excellent communication and teamwork skills, with a solid command of written and spoken English
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Reservations Coordinator
1 maand geleden
Amsterdam, Noord-Holland, Nederland Anantara Voltijd{"title": "Reservations Specialist", "description": "Job SummaryAs a Reservations Specialist at Anantara Grand Hotel Krasnapolsky Amsterdam, you will play a crucial role in ensuring guest satisfaction by recording all details of incoming calls and coordinating each reservation. Your strong communication skills will reflect the quality of the hotel to our...
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1 week geleden
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Amsterdam, Noord-Holland, Nederland Zoku Voltijd{"title": "Reservations and Guest Experience Coordinator", "description": "Be the Face of ZokuAs a Reservations and Guest Experience Coordinator, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay at Zoku. Your role will involve coordinating reservations, managing...