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2 maanden geleden
ESP Global Services is seeking a skilled Desktop Support Engineer to join our team in Schiphol Airport, Amsterdam. As a key member of our European-wide delivery team, you will provide expert IT support to our partner, a Fortune 500 company.
Key Responsibilities- Respond to incidents and service requests from customers, managing them to a successful solution.
- Provide desk-side support services to customers, including installing, troubleshooting, and setting up desktops, printers, laptops, and other computer peripheral hardware issues.
- Support with basic administration of Windows O/S and provide IT infrastructure support, including hardware, software, and operating system troubleshooting.
- Work with corporate LAN and set up with the WAN concept.
- Collaborate with the team to deliver exceptional service excellence and support.
- 2+ years' experience providing IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues.
- Skilled in desk-side support and PC break/fix, including being comfortable with Windows O/S.
- Command of the Dutch and English languages.
- Ability to work in a team or independently.
- Good knowledge of and experience with Microsoft desktop software.
- Knowledge of wireless networking and basic knowledge of TCP/IP networks, DNS, DHCP, VPN, and RDP.
- 20 days annual leave.
- Pension (Age-based %, 50/50 EE and ER).
- Perkbox discounts.
- Unlimited access to free learning and development, including courses like CompTIA A+, CCNA Cisco modules, Microsoft Office 365, ITIL, etc.
